BPO Trainer

3–5 years of recruitment experience, preferably in BPO or technical/customer support hiring. Lead end-to-end recruitment for roles including Sr. CSA, CSA, Team Leads, Trainers, and Technical Support Engineers

Process TrainerLocation: Ghansoli, Navi Mumbai Openings: 4 Shift: Day Shift Qualification: Graduate (Mandatory) Experience: Minimum 2 years (BPO sector experience is mandatory) Preferred Background: Sales, Insurance, or Customer Service Batch Frequency: New batches delivered on a weekly basis Availability: Immediate Joiners preferred ...

HIRING For a Reputed BPO/ BPS 2 + years of experience on paper as Assistant Manager.Must have 7-10 years of prior Experience in reputed call Centers and handled a team of trainers/ Sr trainers Required Candidate profileSalary Upto 9 Lpa (Depending on the round of interview)Domestic Voice Process - Need Excellent Communication BPO & KPO

Position: Trainer (BFSI Domain Domestic Voice process BPO/KPO) CollectionsLocation: Navi Mumbai (Resident)Qualification: Graduate MandatoryExperiences - 2 years of experiences as Trainer on paper from BFSI sector (BPO/KPO)Salary (Depends upon the round of interview)Skill : Need excellent communication in English (Hindi & Marathi)Minimum 5+ years of Quality...

Role: TrainerJob Summary:The Learning and Development Specialist will be responsible for designing, implementing and evaluating training programs that enhance employee skills, knowledge and performance.This role involves collaborating with various departments to identify training needs, developing effective training materials and fostering a culture of...

Job Description:We are looking for an Assistant Training Manager to oversee training for multiple BPO processes, including BFSI and Non-BFSI. The role involves managing New Hire Training (NHT), transition batches, and team performance.Responsibilities:Training Management: Lead training for multiple LOBs, ensure timely NHT and transition batch planning.Team...

Location: Mumbai, Malad. Job Summary:We are looking for a skilled Process Trainer with hands-on experience in international banking into AMLKYC, Sanction screening, transaction monitoring and operations to design, deliver, and enhance training programs for new hires and existing staff. The ideal candidate will have deep knowledge of global banking processes,...

Training & Capability Building • Conduct Training Needs Identification (TNI) in alignment with GPL’s Learning Framework, QMF standards, and Zonal CC feedback.• Design, develop, and deliver role-specific and skill-based training for Sky RMs including onboarding, refreshers, communication, and collections capability modules.• Integrate GPL training...

Location: Mumbai, Malad. Job Summary:We are looking for a skilled Process Trainer with hands-on experience in international banking operations to design, deliver, and enhance training programs for new hires and existing staff. The ideal candidate will have deep knowledge of global banking processes, compliance standards, and customer service protocols.️...

Role & responsibilitiesDrive overall team performance and ensure timely task completion.Monitor and improve key metrics like AHT, CSAT, and Attrition.Resolve and escalate queries through proper channels.Compile and share performance reports (Daily/Weekly/Monthly).Coordinate with leaders and trainers to address process issues.Communicate process goals and...