Receptionist( Hospitality)

14 hours ago

Raipur, Chhattisgarh, India Nirvana association Full time ₹ 4,00,000 - ₹ 4,80,000 per year

Key Responsibilities:

  • Greet guests warmly and assist them with check-in and check-out procedures.
  • Handle guest inquiries, complaints, and requests promptly and courteously.
  • Maintain guest records, reservations, and room allocations efficiently.
  • Coordinate with housekeeping, maintenance, and other departments for smooth operations.
  • Manage phone calls, emails, and messages professionally.
  • Maintain a clean and organized front desk area.
  • Handle billing, payment transactions, and maintain cash records accurately.
  • Update daily reports and assist with administrative tasks as required.
  • Ensure guest satisfaction and maintain a positive brand image.

Requirements:

  • Qualification: Graduate / Diploma in Hotel Management or related field.
  • Prior experience in front office or guest relations preferred.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and hotel management software (like IDS, Opera, etc.).
  • Pleasant personality with a professional appearance.
  • Ability to multitask and work in a fast-paced environment.
  • Strong sense of hospitality and customer service.

Benefits:

  • Competitive salary with incentives.
  • Meals and accommodation (as per company policy).
  • On-job training and growth opportunities.
  • Employee-friendly environment.

Job Type: Full-time

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Bachelor's (Required)

Experience:

  • Front Desk Executive : 5 years (Required)
  • Hospitality sector : 5 years (Required)
  • Client handling : 5 years (Required)

Work Location: In person

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