IVR Support Engineer

1 week ago


Pune, Maharashtra, India NCS Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

2+ yrs hands on experience in Avaya Orchestration designer.

hands on experience Java, spring framework, spring boot, Microservices.

Spring Boot: Create RESTful APIs and microservices using Spring Boot

Microservices Architecture: Designed and implemented microservices-based solutions


  • IVR Customer Support

    2 weeks ago


    Pune, Maharashtra, India Frido Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: Senior Customer Support Executive – IVR ExpertWork Mode: Hybrid / RemoteWork Days: 6 days a week with rotational shifts and rotational week offsAbout the RoleWe are looking for a seasoned Senior Customer Support Executive – IVR Expert with 3–4 years of customer support experience, including at least 1.5–2 years of working extensively on...

  • IVR Engineer

    4 days ago


    Pune, Maharashtra, India TekPillar® Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Role:IVR EngineerExperience:8+ YearsLocation:Hyderabad, Gurgaon, Manesar, PuneRequired Skills & Experience8+ years of total software development experience.Minimum 3 years hands-on in IVR development and 2+ years in team leadership .Proficiency in Twilio and M365 IVR platforms.Strong programming experience in .NET, Java, , or other...


  • Pune, Maharashtra, India People Prime Worldwide Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesRequirements Gathering & DocumentationElicit and document business and functional requirements from stakeholders, clients, and end users.Translate business needs into detailed IVR design specifications and call flow documentation.Maintain and update requirement traceability matrices throughout the project lifecycle.IVR Design &...

  • IVR Developer

    6 days ago


    Pune, Maharashtra, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...

  • IVR Developer

    4 days ago


    Pune, Maharashtra, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    IVR Developer• Primary skills: Technology->Functional Testing->IVR Developer with Java, Technology->Infrastructure-Contact Center->IVR Concepts Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data • Awareness of latest technologies and trends • Logical...


  • Pune, Maharashtra, India Zensar Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionCreation of functional requirements based on business/client/end user needsExperience in technical writingExperience working on large/complex projectsAbility to communicate with engineers on requirements and expected outcomesFamiliarity with voice components and/or contact center practices/proceduresIVR knowledge of call flows, automation,...


  • Pune, Maharashtra, India Zensar Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Creation of functional requirements based on business/client/end user needsExperience in technical writingExperience working on large/complex projectsAbility to communicate with engineers on requirements and expected outcomesFamiliarity with voice components and/or contact center practices/proceduresIVR knowledge of call flows, automation, self serviceIVR,...


  • Pune, Maharashtra, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Amazon connect Engineer• Primary skills:Technology->Communication->IVR,CCT,Technology->Functional Testing->IVR Testing,Technology->Infrastructure-Contact Center->ContactCenter model,Technology->Infrastructure-Contact Center->IVR Concepts • Ability to work with clients to identify business challenges and contribute to client deliverables by refining,...


  • Pune, Maharashtra, India Infosys Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...


  • Pune, Maharashtra, India ADP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ADP is hiring Gen Cloud Tester (Sr. Member Technical)We are seeking a skilled Cloud Testing Engineer to design, implement, and maintain cloud-based testing frameworks and strategies. The ideal candidate will act as a team member responsible for the success of the HROs Omni Channel communications program (Genesys Voice, Chat channels, IVR, Co-Browse, and...