Automation Test Engineer- IVR

Creation of functional requirements based on business/client/end user needsExperience in technical writingExperience working on large/complex projectsAbility to communicate with engineers on requirements and expected outcomesFamiliarity with voice components and/or contact center practices/proceduresIVR knowledge of call flows, automation, self serviceIVR,...

Key ResponsibilitiesRequirements Gathering & DocumentationElicit and document business and functional requirements from stakeholders, clients, and end users.Translate business needs into detailed IVR design specifications and call flow documentation.Maintain and update requirement traceability matrices throughout the project lifecycle.IVR Design &...

ADP is hiring Gen Cloud Tester (Sr. Member Technical)We are seeking a skilled Cloud Testing Engineer to design, implement, and maintain cloud-based testing frameworks and strategies. The ideal candidate will act as a team member responsible for the success of the HROs Omni Channel communications program (Genesys Voice, Chat channels, IVR, Co-Browse, and...

Job Role:IVR EngineerExperience:8+ YearsLocation:Hyderabad, Gurgaon, Manesar, PuneRequired Skills & Experience8+ years of total software development experience.Minimum 3 years hands-on in IVR development and 2+ years in team leadership .Proficiency in Twilio and M365 IVR platforms.Strong programming experience in .NET, Java, , or other...

Company DescriptionSpurQLabs is an Independent Software Testing and Test Automation company that focuses on helping clients build exceptional quality products quickly. They offer Testing-As-A-Service in various areas including Manual Testing, Test Automation for Web, API, and Mobile applications, and Performance Testing. SpurQLabs is known for its commitment...

Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...

IVR Developer• Primary skills: Technology->Functional Testing->IVR Developer with Java, Technology->Infrastructure-Contact Center->IVR Concepts Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data • Awareness of latest technologies and trends • Logical...

ADP is hiring Gen Cloud Tester (Sr. Member Technical)We are seeking a skilled Cloud Testing Engineer to design, implement, and maintain cloud-based testing frameworks and strategies. The ideal candidate will act as a team member responsible for the success of the HRO's Omni Channel communications program (Genesys Voice, Chat channels, IVR, Co-Browse, and...

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...