IVR Business Analyst

Key ResponsibilitiesRequirements Gathering & DocumentationElicit and document business and functional requirements from stakeholders, clients, and end users.Translate business needs into detailed IVR design specifications and call flow documentation.Maintain and update requirement traceability matrices throughout the project lifecycle.IVR Design &...

Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...

Job DescriptionCreation of functional requirements based on business/client/end user needsExperience in technical writingExperience working on large/complex projectsAbility to communicate with engineers on requirements and expected outcomesFamiliarity with voice components and/or contact center practices/proceduresIVR knowledge of call flows, automation,...

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

Role: Genesys DeveloperLocation: Hyderabad/Pune (Onsite)Contract: 18 months with possible extensionScope of Work:We are required to provide 4 Genesys PS resources and 1 Architect with AI Bot expertise. The team will be based out of Client offices and will collaborate with the existing Client Genesys PS teams to capture and deliver the required solutions....

Hiring for Business Analyst .Any Graduates with 5years of experience as a Business Analyst can apply.Salary -Up to 12LPALocation-Ahmedabad.*IMMEDIATE JOINERS ONLY*Contact- Alfiya: Interview Mode-Offline

We're Hiring: Business Analyst (NOPONOPAY Project Support)Are you passionate about driving business success through data and process excellence?Join our dynamic team and be part of an innovative NOPONOPAY project that's transforming digital paymentsRole: Business AnalystProject: NOPONOPAY SupportExperience: 6+ Years (Preferred)Availability: Immediate joiners...

Job DescriptionPosition: Business AnalystExperience : 8 to 10 YearsLocation: Pune-Hybrid (Kothrud)Business Analysis Techniques-Business Analysts should have a strong understanding of various business analysis techniques, such as requirements elicitation, documentation, and analysis. Interviewers may assess your ability to gather and document business...

Business AnalystGuide, supervise and train the Business Analysts.Ensure that Business Analysts understand and capture the business needs effectively. Where required, directly meet business stakeholders to clarify requirements and expectations. Review the documentation of the business needs and ensure sign off.Review the systems changes/ impact of the...

Job Description: Business Analyst – Project Management FocusJob Location: Pune, IndiaWork Setup: 5 days on-site (Monday to Friday)Experience: 2 to 4 YearsShift: 04 pm to 01 AMDepartment: Business DevelopmentCompensation: As per market standardsJob Summary:We are seeking a detail-oriented and strategic Business Analyst with strong project management...