Founder's Office
2 days ago
About Flexiple
Flexiple is the only hiring solution companies need to discover, evaluate, and hire dream developers & designers. Our invite-only talent network, handcrafted assessments, and a search engine powered by 30+ data points make us a must-have for every company. With over 600,000 monthly visitors, a talent network of 45,000 professionals worldwide, and $7.5M+ in freelancer payouts, we've helped 240+ companies scale with top talent. We are now on an ambitious journey to scale to $50M revenue by 2026, and we're looking for a driven Customer Success Manager to own client relationships, retention, and growth.
What You'll Do
- Client Ownership:
Build the foundation and manage end-to-end client relationships—onboarding, retention, conflict resolution, and satisfaction.
- Revenue & Contracts:
Manage invoicing, collections, contract renewals, and expansions, ensuring smooth revenue operations.
- Account Growth:
Identify upsell opportunities, secure referrals, and communicate Flexiple's value to stakeholders.
- Talent & Engagement:
Work closely with internal teams to manage talent experience and client perception.
Who You Are
- Education/Background:
B.Tech or strong technical understanding; experience in domains preferred.
- Experience:
2–4 years in Customer Success, Account Management, or client-facing roles in services/tech.
Skills:
- Commercial acumen: client engagement, billing, contracts, renewals.
- Self-starter: ability to create structured processes from scratch.
- Problem-solver: handles conflicts and escalations effectively.
Why Join Us
- Work directly with founders and leadership.
- High-impact role shaping client success and revenue.
- Flat, collaborative culture with accelerated learning.
- Comprehensive corporate benefits.
- Chief Happiness Officer: Rocket keeps energy high and stress low.
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