Royal Enfield Service Advisor
2 days ago
Join our team as a Service Advisor, the vital link between our customers and workshop operations. As the first point of contact, you will handle customer consultations, repair estimates, and job card creation, ensuring a seamless service experience. Your role includes scheduling appointments, coordinating repairs, and delivering vehicles with a detailed explanation of the work done.
Key Responsibilities:
- Greet customers and understand their service requirements.
- Prepare accurate cost and time estimates for vehicle repairs.
- Coordinate with technicians, ensure parts availability, and monitor repair progress.
- Manage invoicing and explain service details at vehicle delivery.
- Build long-term relationships by advising customers on future service needs.
Who We're Looking For:
- 2+ years of experience in the automotive industry (two-wheeler experience preferred).
- Strong technical knowledge with exceptional customer service skills.
- Passionate about motorcycles.
- Excellent organizational, time management, and problem-solving abilities.
Job Type: Full-time
Pay: ₹15, ₹22,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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