Chief of Staff

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we're working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we're giving consumers a reliable and secure payment experience which is better than anything else they've experienced in the Indonesian ecosystem.

Where We Are Now: Series A Startup with Boundless Opportunities

Our Vision for Payment Transformation: We're on a mission to disrupt the traditional online payment landscape. By pioneering a faster, safer, and incredibly simple payment solution, we're challenging the status quo of virtual account payments and setting a new standard for seamless transactions, enabling payment in just 20 seconds powered by open banking regulatory framework.

Strategic Partnership with Top Brands: As we build a new category in one-click fast payments, you'll have the opportunity to work alongside industry leaders, partnering with top-tier D2C brands ranging from telco providers, banks, FnB, and OTT to create a network that redefines the future of online payments.

Your Opportunity to Innovate: If you're passionate about innovation and eager to make a significant impact, this is your chance to be part of something truly transformative and create value.

We are looking for an experienced and seasoned professional, responsible for defining and adherence to the organization's culture. You will design, implement, and benchmark the policies vis-à-vis industry best practices. You will be responsible for drafting the annual HR plan in consensus with management and will manage & evaluate various programs and projects running in the company. You will advise management on implementing new policies and redefining the existing one periodically.

For the role, we are hiring professionals for our Corporate Office based in Jakarta. We are looking for qualified candidates from premier colleges and with experience in an early-stage product company.

Join a multicultural team at the epicenter of transforming Indonesia's future payment industry. Seize this rare opportunity to be a game changer in an environment that thrives on innovation and collaboration. Don't miss out on the chance to be part of a live, dynamic company ready to soar to new heights in the coming year.

Ready to simplify and revolutionize transactions? Apply now and let's embark on this exciting journey to reshape the world of payments together #IndepaySetaraJourney #PaymentsInnovation

What your current role should be like?

• Minimum 8+ years of experience in corporate strategy, project management, or chief of staff roles, ideally within a fast-paced startup or high-growth environment.
• Proven ability to lead cross-functional initiatives, streamline operations, and align organizational efforts to strategic goals.
• Experience in designing and implementing organizational policies, driving cultural transformation, and ensuring adherence to industry best practices.
• Excellent stakeholder management skills, with a track record of collaborating with C-level executives and cross-functional teams to execute critical projects successfully.
• Exceptional project management skills with a strong ability to multitask and manage complex deliverables in a dynamic environment.
• Hands-on experience in managing internal communication strategies, employee engagement programs, and learning & development initiatives.

What will you do?

• Will lead the policy introduction and revision within the organization.
• Design and launch various initiatives defining the organizational values and culture.
• Draft the annual HR plan and HR budget for presenting the same to Management.
• Create and implement Rewards and Recognition policy, Performance Management framework and various initiatives for talent management.
• Will build and maintain relationships with the partners, and ensure all the required legal contracts are in place and are timely renewed.
• Will be responsible for planning, overseeing and leading the projects from ideation through to completion.
• Will develop high-quality project charters and plans based on the business requirements and available project resources.
• Will manage all aspects of a project, end-to-end, to agreed-upon customer requirements and will ensure all technical, compliance, and quality targets are met.
• Will identify, analyze and address project risks and dependencies, with the regular sharing of lessons learned.
• Will prepare project reports for management, client, and other internal stakeholders.
• Define the career growth and individual development plan for High Potential employees.
• Benchmark the existing practices in the organization and introduce new ones.
• Will be responsible for taking policy decisions in case of a conflict in consensus with management.
• Will ensure high engagement levels by driving changes across the organization.
• Encourage employee development by designing a robust learning and development policy for the organization.
• Design and execute various dashboards for effectively managing the HR activities across Geographies.
• Will be responsible for defining the organization structure along with management and updating it from time to time.
• Achieve and exceed the Internal Communication goals, engaging the various stakeholders for the purpose.
• Draft, manage and help deliver effective employee communication regarding organizational announcements, process or policies, change & transformation, etc. via emails, newsletters, intranet content, company all hands events, etc.
• Establish/Suggest/devise/execute innovative internal communications programs aligned to the organization culture as per branding guidelines.
• Enhance employee experience by guiding managers regarding content creation, communication plans and announcements etc.
• Plan and execute event strategy enabling employee engagement and create a culture of belonging.
• Create and execute programs to build a culture of inclusiveness, engagement, empowering, innovating and continuous improvement.

What do you have?

• Post Graduation/MBA from a Tier-I or premier institute with minimum ~8 years of relevant experience.
• Knowledge of HR practices in retail, payments, e-commerce, logistics, telecom and/or any other consumer facing businesses.
• Have successfully introduced products in markets in your previous engagements.
• Have implemented proven strategies to measure the success of product launch through market research and customer feedback.
• ˍave experience in project management methodologies and tools, and have managed end-to-end deliveries of multiple projects.
• Experienced in creating and managing project plans, in MPP or equivalent, spanning thousands of line items, with resources and budget requirements clearly articulated.
• Experience in creating a work-breakdown structure and WBS dictionary, and in identifying and documenting risks and dependencies for each element.
• Have knowledge of agile methodologies and have run agile projects with all its ceremonies effectively.
• Preferably have PMP and/or Prince2 certifications.
• Can multi-task and manage multiple projects simultaneously.
• Have a leadership DNA with proven ability to excite and lead a cross-functional team.
• Experience in developing, implementing and administering the various policies.
• Specialized knowledge and leadership potential in Learning and Development.
• Should be well versed in using ms excel, powerpoint, word, project and visio.
• Should have an active interest in keeping an eye on industry trends.
• Ability to thrive in a dynamic and fast-paced environment, drive change and collaborate effectively with a variety of individuals and organizations.
• Superior analytical skills that include the ability to see granular as well as big picture issues.
• Strong communication skills both spoken and written are a must.
• Should be self starter, result oriented and a strong bias for action is mandatory.
• Good at communication with a variety of stakeholders, good documentation (emails, formal documents) skills.

How do you do it?

• You thrive in a dynamic and fast paced environment.
• You deliver on your commitments without fail.
• You have an analytical and data-driven approach in day-to-day work.
• You are always energetic and work well under pressure.
• You are affable and know your way around the organization.
• You have excellent communication skills and have the ability to impact and influence.
• You have an unparalleled attitude and determination to succeed against all odds.
• You can multi-task and have excellent time management and prioritisation skills.
• You are a strategic thinker who understands business opportunities to create a competitive advantage.
• You have excellent problem solving and analytical skills, and can think outside the box to proactively provide the right solution.
• You have a keen eye for detail.
• You stay positive and bring out the best in a team.
• You are independent, self-motivated and a fast learner.
• Patience and perseverance are your key attributes.

What do we offer?

You will be working alongside other passionate and talented people in a beautiful, spacious and well lighted office with all the perks and flexibility of a coveted technology product company. Besides, you will have a sense of purpose and excitement as we offer:

• An opportunity to make a positive impact on the world by providing basic financial services to unbanked and underbanked people worldwide.
• An opportunity to define and develop a product for the global market.
• An opportunity to be part of the core team who will build a global company and define its culture and processes.
• An opportunity to move horizontally or vertically across geographies through multiple career paths.
• An opportunity to work at the frontier of modern banking solutions technology.

Of course, we do have competitive salaries, long term incentives and many other generous benefits. We promote entrepreneurship culture and look forward to a budding ground for future entrepreneurs.