ServiceNow Service Mapping Consultant
3 days ago
Job Title : ServiceNow(CSDM) Service Mapping Consultant
Location : Bangalore / Pune (Onsite)
Experience : 6 years (Relevant 5 years)
Required Skills & Qualifications :
- Proven hands-on expertise in ServiceNow Service Mapping.
- Strong understanding of CSDM (Common Service Data Model).
- Experience designing service maps, integrations, and workflows.
- Strong validation, testing, and troubleshooting skills.
- Excellent documentation and diagramming capabilities.
- Exceptional communication skills (verbal and written).
- Ability to manage stakeholders and conduct training/demo sessions effectively.
Key Responsibilities :
- Requirement gathering and analysis
- Design and implement ServiceNow Service Mapping solutions aligned with CSDM
- Integration with external systems and monitoring platforms
- Stakeholder communication and training
- Documentation and process governance
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