Quality Analyst

Responsibilities 

1. Digital Automation & Analytics (Priority Focus)

• Lead the development of in-house automation solutions in collaboration with Asia Quality Team
• Build and manage interactive dashboards (e.g., Power BI) for KPI tracking, audits, continual improvement, and governance reporting.
• Enhance and automate document management, idea logging, and workflow tools 
• Drive digital adoption across Asia and GCC Quality teams.

2. Management of Quality Tools

• Develop, manage, and continuously improve core quality tools:
  • Audit Management Tool 
  • Lessons Learned Portal
  • Continual Improvement Tool 
• Ensure user-friendliness, functionality, and alignment with WSP's Way of Working.

3. Governance & Reporting

• Compile and analyze monthly Quality Performance reports.
• Track and report progress against Quality Objectives and KPIs.

4. Internal Audits

• Plan and perform internal audits on Asia HSEQ MS, and Way of Working.
• Conduct virtual project audits, shared services audits, and folder reviews.
• Develop tailored checklists to suit audit criteria for different functions.
• Support Asia audits, NC/AFI closure, and escalations.

5. HSEQ MS Support

• Maintain HSEQ MS documents for relevance, accuracy, and compliance.
• Collaborate with Quality Champions across Shared Services and Business Units.
• Publish HSEQ MS updates regularly on Canopy.
• Provide support on HSEQ related training

6. Business & Project Support

• Provide Quality support for projects and shared services across Asia.
• Support preparation of Quality documentation, bids, and branding requirements.
• Guide project teams in aligning with WSP's Way of Working.

Why does it matter to our Business?

1. Our Way of Working is what differentiates us from our competitors
2. Compliance with our IMS framework drives consistency in our processes and excellence in our service delivery
3. Process and system audits enable us to understand the true position of compliance and risk
4. Embedding a compliance and improvement culture drives long term resilience in our approach to right first time and maintains our organisational ISO certifications
5. Ensures that our governance and operational process are fit for purpose. 

w do I know when I am successful at what I do?

1. Reduction of complaints and improvement in project teams compliance with WSP way of working. 
2. Building strong relationships with project leads and Quality Managers
3. I achieve our targets and objectives for support, compliance, and training. 
4. Our people are actively engaging in quality collaboration and excellence
5. Audits are timely done and reported, same with the Project KPIs. 

1. Overall 6 to 8 years' experience, 2 years minimum with an international design or construction consultancy. (preferably Asia/China Region/Singapore)
2. Formal training in an ISO 9001:2015 related course
3. Bachelor's degree in an Engineering and/or Construction related discipline
4. Excellent communication skills, verbal and written in English
5. Experience of operational auditing 
6. Basic knowledge of database computer systems and software including Microsoft word, excel, Visio, Power BI and SharePoint. 
7. Flexible approach to managing, prioritising and delivering to deadlines in a demanding environment
8. Experience of documentation processes within an engineering, design, or construction environment 
9. Proven expertise in ISO 9001:2015 implementation and auditing; knowledge of ISO 14001 & ISO 45001 desirable.

Key Competencies 

Quality Advisor is expected to have the below-listed skills to excel in their role and contribute to high-quality outcomes and deliverables that bring value to the organization. 

• Strong Analytical Skills
• Attention to Detail 
• Technical Proficiency
• Excellent Communication Skills
• Problem-Solving Abilities
• Knowledge of Quality Techniques
• Adaptability and Continuous Learning

• Strong Documentation Skills

  BGV:

• Employment with WSP India is subject to the successful completion of a background verification ("BGV") check conducted by a third-party agency appointed by WSP India.

• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner".