Customer Support Specialist

1 day ago

Noida, Uttar Pradesh, India ABI News Agency Full time ₹ 4,20,000 per year

About Company:

We Innometrics Solutions Pvt Ltd. Founded in 2023 with a vision to be perfect, professional and responsible towards the customers regarding our services.

We have created innovative and transformational tech services to meet the evolving needs of the customers. Our aim is to provide 24/7 & 365 days round the clock assistance and solutions to individuals and businesses ranging from troubleshooting software problems, network setup, cybersecurity, to offering advice and guidance on technological advancements.

With our skilled professionals well -versed in different technologies to assist customers through various channels like phone, email, chat or on-site visits. We focus on specific sectors like IT support for businesses and technical help to individuals and also in certain areas such as software support.

The goal of our company is to ensure that our client's system runs smoothly, minimizing downtime and maximizing efficiency while keeping up with the ever-evolving tech landscape.

We prioritize customers' satisfaction by providing timely, accurate and reliable solutions to their technical problems.

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

  • Good Computer Skills
  • Candidate must have good communication skills
  • Must be a Graduate
  • Willing to work in night shift (UK or US)
  • Able to work in Order Processing & Customer Service (both Chat & Calling).

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Food provided
  • Paid sick time

Application Question(s):

  • What is your Current/Last salary?
  • What is your salary expectation?
  • Total how many years of experience do you have?
  • Are you comfortable working from office in US shift?

Experience:

  • total work: 4 years (Required)
  • International voice process: 2 years (Required)

Location:

  • Noida, Uttar Pradesh (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: In person

  • Customer Support Specialist

    7 days ago

    Noida, Uttar Pradesh, India Thinkwht Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionThinkWHT is an innovative education company that empowers learners with industry-relevant skills and real-time experience to unlock opportunities. We aim to build future-ready leaders by providing a hub of innovation and career excellence. Our mission is to equip individuals with the tools they need to succeed in their respective...

  • Customer Support Specialist

    3 days ago

    Noida, Uttar Pradesh, India Innometrics Software Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionInnometrics Solutions Pvt Ltd., founded in 2023, is dedicated to providing innovative and transformational tech services to meet the evolving needs of customers. The company offers 24/7 assistance and solutions for software problems, network setup, cybersecurity, and technological advancements through various channels. Skilled...

  • Customer Support Specialist

    1 day ago

    Noida, Uttar Pradesh, India Adroit Synergies Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAdroit Synergies Pvt. Ltd. is a global business service provider specializing in Business Process Outsourcing (BPO) solutions. With a team of over 700 professionals operating from three delivery centers, Adroit offers a wide range of BPO services tailored to generate measurable business outcomes such as improved customer satisfaction and...

  • Customer Support Specialist

    7 days ago

    Noida, Uttar Pradesh, India NetAmbit Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Customer Helpline & Product Support SpecialistLocation : NoidaWork Timings : 9:30 am to 6:30 pmRequirement : 26 days WorkingNoida Sector 15We're looking for a dynamic professional to be thefirst point of contactfor our customers, handling inquiries related to ourBFSI productsand Digital Journeys . This role blendscustomer service excellencewithproduct...

  • Support Specialist

    5 days ago

    Noida, Uttar Pradesh, India Set & Forget Investors Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time, on-site role located in Noida for a Support Specialist. The Support Specialist will be responsible for providing technical support and troubleshooting, assisting customers with inquiries, analyzing and resolving issues, and communicating effectively with team members and clients to ensure satisfaction.QualificationsStrong...

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India iNextErp Solutions Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniNextErp Solutions is dedicated to delivering innovative and cutting-edge solutions to businesses across various industries. Specializing in IT consulting, custom software development, data analytics, cloud solutions, and ERP system integrations, iNextErp Solutions aims to streamline business operations. The company provides tailored...

  • Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India Prospecta Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platforms:Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining, Infrastructure,...

  • Customer Support Executive

    5 days ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time ₹ 22,000 per year

    We are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...

  • Customer Support

    1 week ago

    Noida, Uttar Pradesh, India Outpace Consulting Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Hiring for Leading ITES Company In Noida for Customer SupportKey Highlights:1: Graduate/UG with min 1 Year experience in International BPO2: Candidate Must Not Have Any Exams in the Next 6 Months3: Day and Evening Shifts4: 5 Days Working5: 4000 Travel Allowance6: Excellent Communication Skills7: Immediate Joiners PreferredA Customer Support Specialist, also...

  • Customer Service Specialist

    3 days ago

    Noida, Uttar Pradesh, India nirvanaHealth | RxAdvance Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionnirvanaHealth is an innovative Payer and pharmacy benefit manager (PBM) platform provider that leverages robotic process automation (RPA) cloud platforms to manage integrated medical, pharmacy, and behavioral services. These services aim to reduce overall administrative and medical costs while improving quality. nirvanaHealth offers the...