Customer Support Specialist

1 week ago


Noida, Uttar Pradesh, India Adroit Synergies Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

Adroit Synergies Pvt. Ltd. is a global business service provider specializing in Business Process Outsourcing (BPO) solutions. With a team of over 700 professionals operating from three delivery centers, Adroit offers a wide range of BPO services tailored to generate measurable business outcomes such as improved customer satisfaction and increased sales. Founded in 2015, we partner with clients in industries including Telecom, Banking, B2B, technical support, analytics, and backend operations. Our strategic process and design capabilities allow us to function as an extension of our clients' brands and operation.

US Chat Process

Role - Customer Support Specialist

(80% Chat & 20% Voice)

REQUIREMENTS :-

Min 2–3 years of customer support (email/chat)

Experience in telecom, e-commerce, or BPO preferred

Social media support experience is a plus.

Comfortable with AI tools & escalation handling.

Excellent written & verbal communication

NOTE : -

Shift: US Time zone (5 days working, rotational off)

5 DAYS WORKING

SECTOR 63 Noida

Upcoming batch - Immediate joiner only

Interested candidates share your below mentioned details on WhatsApp

Regards,

Priya Chauhan – Adroit Synergies Pvt. Ltd.



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