Technical Software Support Manager

Software Support ExecutiveJob DescriptionOTU India, located in Ahmedabad, is a holistic HR solution platform offering premium hiring services,applicant tracking system (ATS), human resource management system (HRMS), and a skill platform.The company provides a job search engine and comprehensive HR solutions to facilitate effectivetalent acquisition and...

Manage the Service Desk team ensuring efficient and consistent adherence to SLAs and team performanceConsistently ensure customer service is paramount and agreed Service Levels are met in a timely and accurate mannerRecruit, train, and support the ITS Team based in India (including ITS Systems/Support Officers, and other associated roles)Set and manage...

Job Summary:We are seeking a highly skilled Technical Project Manager to lead the planning, execution, and delivery of complex software projects. The ideal candidate will have a strong technical background, proven experience in development, and the ability to manage cross-functional teams to deliver projects on time and within scope.Key Responsibilities:Lead...

Responsibilities:Providing technical support to US Healthcare clients (EHR, EMR) via E-Mail, phone, and other electronic mediums.Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.Work with the internal teams and the clients to take followup of the incidents and get the things...

We are excited to inform you that we have an open position for Software Support Engineer that we believe aligns well with your skills and career aspirations. Below are the details of the position:Designation: Software Support EngineerLocation: AhmedabadExperience: FresherPrimary Job Functions:Provide technical support (remote & onsite) of the...

Job DescriptionOTU India, located in Ahmedabad, is a holistic HR solution platform offering premium hiring services, applicant tracking system (ATS), human resource management system (HRMS), and a skill platform. The company provides a job search engine and comprehensive HR solutions to facilitate effective talent acquisition and management.Role...

Chat Support Executive **Experience**: Fresher / up to 1 year **Location**: Prahlad Nagar, Ahmedabad **Salary**: ₹14,000 In-hand + Extra Incentives for Weekend Support **Industry**: Software Company (Web & Mobile App Development) **About the Role** **Key Responsibilities** - Understand customer needs and provide accurate information about products &...

Chat Support ExecutiveExperience: Fresher / up to 1 yearLocation: Prahlad Nagar, AhmedabadSalary: ₹14,000 In-hand + Extra Incentives for Weekend SupportIndustry: Software Company (Web & Mobile App Development)About the RoleWe are seeking a Chat Support Executive to join our team. This role is ideal for freshers who have strong communication skills and a...

Company DescriptionAt TechSolutions Inc., we specialize in providing comprehensive software services and robust IT infrastructure solutions tailored to meet the unique needs of modern businesses. Our expertise spans the entire spectrum of IT services, from custom software development and integration to advanced infrastructure design and implementation. We...

Role & responsibilitiesOversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues.Train, coach and mentor L1/L2 Technical Support Engineers.Manage 24X5/7 service availability and SLA adherence.Establish and implement ITIL standards in service delivery practices.Act as escalation point for all requests...