Patient Records
5 days ago
Job Title : Patient Records & Outreach Analyst (Remote, India)
Location: Remote (India)
Schedule: Full-time | Night shift (US Time Zones)
Start Date: November 2025
Openings: 15 positions
Job Summary
We are seeking dedicated and detail-oriented Patient Records & Outreach Analysts to join our growing team supporting leading oncologists and cancer experts in the United States. As part of the Outreach team, you will be responsible for contacting healthcare facilities and clinics, capturing clinical insights, reviewing patient records, and ensuring that all relevant information is available to support expert medical decision-making in complex cancer cases. This is a remote, work-from-home opportunity ideal for candidates with a background in oncology, health sciences, medical documentation, or clinical coordination.
Key Responsibilities :
● Make outbound calls to healthcare facilities, physician offices, and hospitals to request patient medical records.
● Follow up with facilities via phone, fax, and secure email to ensure timely receipt of records.
● Verify provider and patient information before initiating record requests.
● Document all call details, facility responses, and retrieval progress in the internal system. ● Escalate delays or issues to the operations lead promptly.
● Ensure all activities are compliant with HIPAA, privacy regulations, and client protocols.
● Collaborate with the clinical and document processing teams to resolve incomplete or missing information.
● Maintain productivity and quality targets for record retrieval.
Qualifications/ Skill sets Required:
● Bachelor's degree or diploma in Life Sciences, Nursing, Allied Health, Pharmacy or related field.
● 1 to 2 years of experience as a healthcare-related calling roles such as medical insurance follow-up, billing, patient advocacy, prior authorization, provider office coordinator or care coordinator.
● Excellent verbal communication skills with a professional phone manner.
● Strong data entry and documentation skills.
● Ability to work with sensitive patient data and maintain confidentiality.
● Availability for US night shift (e.g., 6:00 PM–3:00 AM IST or later).
● Problem-solving mindset with a focus on timely resolution.
Preferred:
● Knowledge of medical record formats, ROI processes, and healthcare terminology.
● Familiarity with oncology terminology (chemotherapy regimens, pathology, imaging, staging).
● Experience with HIPAA-compliant workflows or medical record abstraction.
● Prior experience working with US healthcare clients.
Why Join Us?
● Work directly with a global oncology innovation team helping patients worldwide.
● Intensive 4 week training program with focus on US oncology workflows.
● Opportunities to grow into medical scribe, quality reviewer, or care coordinator roles.
● Supportive and mission-driven culture focused on clinical excellence and compassion.
About Navya Care Network Pvt LTD
Navya Care, a Boston based firm, head- quartered in Bangalore empowers every cancer patient, caregiver, and physician with timely, personalized, and affordable treatment plans based on clinical evidence and consensus-driven, real-time expertise of Tata Memorial Centre and National Cancer Grid, a network of India's leading expert cancer centres. Navya uses a combination of service and technology to scale access to cancer experts. We work at the intersection of tech, evidence data, experts, and empathy for patients.
Job Type: Full-time
Pay: ₹300, ₹420,000.00 per year
Benefits:
- Health insurance
- Provident Fund
- Work from home
Work Location: Remote
-
US Patient Calling Specialist
3 days ago
Remote, India Synergy Physicians Full time ₹ 4,20,000 per yearJob Title: Offshore US Patient Calling SpecialistPrior offshore US healthcare CALLING experience (1–3 years IS MANDATORY).Organization: Synergy Health360Location: RemoteDepartment: Patient Engagement / OperationsAbout Synergy Health360Synergy Health360 is a US-based healthcare solutions organization committed to improving patient outcomes through...
-
Medical Record Review Job at Madurai
2 weeks ago
Remote, India Medico Legal Request Full timeJob description: **Job description**: - Reviewing medical records - Ability to analyze a case of medical malpractice, personal injury, and mass tort cases. - Identify/classify various types of medical records and capture relevant data as per instruction, must be well-versed in interpreting the medical information from the medical records. -...
-
Caretaker
5 days ago
Remote, India Hope of Life Nursing care at Home Full timeThey help patients with tasks such as bathing, dressing, and eating. They also assist with taking patients' temperature, blood pressure, pulse, and respiration. Additionally, they assist with preparing and administering medications, collecting specimens for lab tests, monitoring patients, and recording treatment. They help patients with tasks such as...
-
Nurse
2 weeks ago
Remote, India Synergy Health 360 Full time**Nurse Job Description** We are looking for a highly capable nurse to analyze. In this role, your duties will include studying patient history, administering specialized treatment to critically ill patients, and keeping medical records. You will also be required to update family members on the medical condition of the patients. **Telemetry Nurse...
-
Virtual Medical Assistant
5 days ago
Remote, India 247 DCT Full time**Position Overview**: **Key Responsibilities:Documentation and Record Management** - Summarize patient healthcare histories, manage faxes, referrals, lab results, and medical record requests. - Upload patient charts into the Electronic Health Record (EHR) system by assigned deadlines. - Maintain accurate and up-to-date medical records through filing,...
-
Medical Clinic Assistant
2 days ago
Remote, India Noor Talents Full time**Job Overview**: **Responsibilities**: **Patient Advocacy**: Serve as the primary point of contact for patients and families to address concerns, feedback, and inquiries. Advocate for patients to ensure their needs are met and concerns are resolved promptly and with empathy. **Conflict Resolution**:Investigate and resolve patient complaints, concerns, or...
-
Medical Scribe
1 week ago
Remote, India Netaquila Solutions Pvt Ltd Full time**Requirements -** - Taking notes while listening to patient-provider conversations (live or recorded) and documenting them in the electronic health records system - Present patient’s history, lab results, and radiology findings to the attending physician during patient encounters, if needed - Learning about the medical process and using a team approach in...
-
Healthcare Customer Service Executive
7 days ago
Remote, India Noor Talents Full time**Job Overview**: **Responsibilities**: **Patient Advocacy**: Serve as the primary point of contact for patients and families to address concerns, feedback, and inquiries. Advocate for patients to ensure their needs are met and concerns are resolved promptly and with empathy. **Conflict Resolution**:Investigate and resolve patient complaints, concerns, or...
-
Medical Clinic Assistant
2 days ago
Remote, India Noor Talents Full time**Job Overview**: **Responsibilities**: **Patient Advocacy**: Serve as the primary point of contact for patients and families to address concerns, feedback, and inquiries. Advocate for patients to ensure their needs are met and concerns are resolved promptly and with empathy. **Conflict Resolution**:Investigate and resolve patient complaints, concerns, or...
-
assistant nurse
2 days ago
Remote, India Canoli leaning solution Full time ₹ 38,31,364 - ₹ 10,00,00,000 per yearKey Responsibilities Provide compassionate bedside care and support to patients. Administer prescribed medications and treatments as directed by physicians. Monitor and record patients' vital signs and health progress. Maintain accurate patient records and ensure confidentiality. Assist doctors and senior nurses during medical procedures. Educate patients...