Virtual Medical Assistant

22 hours ago

Remote, India 247 DCT Full time

**Position Overview**:
**Key Responsibilities:Documentation and Record Management**
- Summarize patient healthcare histories, manage faxes, referrals, lab results, and medical record requests.
- Upload patient charts into the Electronic Health Record (EHR) system by assigned deadlines.
- Maintain accurate and up-to-date medical records through filing, charting, transcription, and data entry into the EHR system.
- Ensure organized patient charts before each day’s clinic sessions.

**Scheduling and Coordination**
- Schedule intake interviews for new patients, ensuring timely and efficient communication.
- Manage patient appointment scheduling, rescheduling, and cancellations in the practice management software.
- Coordinate provider schedules to optimize clinic workflows and reduce conflicts.

**Patient Registration and Insurance Management**
- Register new patients into the practice management software, accurately entering all demographic and insurance information.
- File insurance claim forms in compliance with applicable regulations and guidelines.

**Compliance and Confidentiality**
- Adhere to HIPAA regulations to safeguard confidential patient information at all times.

**Operational Support**
- Analyze customer feedback to identify trends in service satisfaction and suggest improvements.
- Assist with staff recruitment, training, and development processes as needed.
- Support the daily operations of multiple departments and contribute to optimizing workflow.

**Process Improvement**
- Implement and suggest process enhancements to reduce waste and improve efficiency across documentation, scheduling, and administrative tasks.

**Required Qualifications**:

- Proven experience as a Medical Assistant or in a similar administrative healthcare role.
- Familiarity with Electronic Health Record (EHR) systems and practice management software.
- Strong understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
- Excellent organizational skills with the ability to manage multiple tasks and deadlines.
- Effective communication and problem-solving abilities.
- Proficiency in data entry, transcription, and scheduling with high attention to detail.

**Preferred Qualifications**:

- Certification as a Medical Assistant or equivalent training.
- Previous experience working in a virtual or remote healthcare environment.
- Knowledge of insurance claim filing and regulatory requirements.
- Experience with intake and patient scheduling systems.

**Key Competencies**:

- Adaptability to work in a fast-paced, virtual environment.
- Strong technical proficiency with healthcare software and tools.
- Ability to work independently with mínimal supervision.
- Customer-focused mindset with a commitment to excellence.

Pay: ₹20,000.00 - ₹45,101.05 per month

**Benefits**:

- Paid time off
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: Remote

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