Virtual Assistant

Position: Virtual Assistant

Location: Remote/WFH

Experience: 1-2 years

Acelerar is one of the leading Business Process Outsourcing companies in India and a global brand offering reliable and result-driven outsourcing solutions for overseas clients.

With years of establishment in global market, Acelerar represents an all-embracing definition of a BPO Company having vast pool of talent resource, industry-recognized expertise, organizational efficiency and a large number of satisfied global clients, thereby ensuring a comprehensive outsourcing solution to every business entity of whatsoever size.

We deliver value and revenue-oriented results cost-effectively.

What are we looking for?

We strive to be the best in what we do and we have our own ways of doing things, a simple but smart business model, a strong sense of business ethics and some very smart people…and we need more smart folks to support our growth.

We are seeking a skilled and experienced Virtual Assistant to assist our international clients. The ideal candidate must have excellent English communication skills (both verbal and written) and prior experience (minimum 12 months) as a Virtual Assistant. This role requires empathetic, solution-oriented individuals who thrive in a dynamic environment and consistently maintain a high level of professionalism.

What will you do?

• Work schedule: 5 days a week, aligned with US/UK business hours. Flexibility may be required during peak periods.
• Supporting top executives and professionals from Fortune 1000, Fortune 500 clients and small and medium sized companies.
• Assisting them in their day-to-day administrative tasks such as scheduling appointments, organizing meetings, managing their calendar, managing their task list, email management, basic customer support, other admin tasks.
• Perform accurate data entry into internal systems and CRMs (primarily HubSpot)
• Maintain and update CRM records regularly and diligently
• Acting as personal assistant and perform ad-hoc tasks as delegated, demonstrating an adaptive and can-do approach
• Clear and Proactive client communication through email, phone and IM on a daily basis.
• Exhibit excellent communication skills in all interactions with clients and colleagues.

What should be your profile & skills?

• Minimum of 1 year of experience as a Virtual Assistant with UK/US based clients.
• Prior experience of making 40-50 calls in a day with US/UK based clients.
• Excellent English communication skills, both verbal and written.
• Familiarity with CRM systems (experience with HubSpot is a plus but not mandatory).
• Proactive problem-solving abilities, strong attention to detail, accuracy and a solution-oriented mindset.
• Patience, empathy, and the ability to handle challenging situation calmly and effectively.
• Effective time manager, active listener and quick adaptability to new tools, systems, and processes.
• Proficiency in Microsoft Excel, Google Sheets, and similar productivity tools.
• Comfortable working in a dynamic and fast-paced environment.
• Ability to work during UK & US time zone hours.
• Flexibility to adjust working hours during peak periods or as needed.

And there's more…

We will give you responsibility from day one. We value a healthy work-life balance, offer competitive salaries, and foster a positive, collaborative, and supportive work environment

It's a great opportunity to be part of not just a fast-growing organisation in an exciting market, but an organisation that is amongst the best in the sector

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

• Provident Fund
• Work from home

Application Question(s):

• Have you managed General Admin task working as a Virtual Assistant?
• Please share your Current Annual CTC and Expected CTC?
• Will you be able to join immediately?

Experience:

• Cold calling: 1 year (Required)
• Virtual Assistant: 1 year (Required)
• International Client Handling: 1 year (Required)

Language:

• Fluent English (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: Remote