POS Application Support Engineer – PowerShell

5 hours ago

Bengaluru, Karnataka, India UST Full time ₹ 12,00,000 - ₹ 24,00,000 per year

5 - 7 Years

2 Openings

Bangalore, Kochi, Trivandrum

Role description
The Role

We are looking for a talented POS Application Engineer to work within the Platform Engineering Team, delivering first-class application and cloud infrastructure support.

The role requires a broad understanding of in-store technologies and retail, along with a results-driven attitude. Understanding Point of Sale (PoS) systems, their lifecycle, and the future of store technology will be highly beneficial.

We continuously refine our setup and evaluate new technologies to enhance our infrastructure. As this is a fast-changing environment, you'll have the opportunity to learn and work with the latest technologies.

This is a fast-paced role, well-suited for someone eager to get hands-on experience across all aspects of Retail Solutions (Fixed PoS & Mobile PoS) using the latest tech stack. You will be responsible for maintaining reliable service across all stores and contributing to the DevOps culture within the wider Platform Engineering team.

What We Need From You

To be successful in this role, you should be able to:

  • Support the delivery and implementation of scalable Retail PoS solutions and other digital initiatives – including installation, configuration, and maintenance.
  • Create technical documentation as required.
  • Plan infrastructure patch upgrades and configuration updates to minimize disruption.
  • Proactively identify and resolve production and non-production application/infrastructure issues to ensure a stable, high-performance platform.
  • Provide 3rd-line application support and troubleshoot/resolve incidents.
  • Influence the team's technical direction by recommending improvements to processes, tools, and techniques.
  • Have working knowledge of relational databases (especially MariaDB and SQL).
  • Demonstrate the ability to debug applications using logs, Windows & Linux servers, and understand basic network/infrastructure concepts.
  • Possess experience in configuration management (desirable).
  • Have Windows Server working knowledge (essential).
  • Have Linux and Docker experience (desirable).
  • Have experience with endpoint management tools (essential).
  • Possess AWS knowledge, particularly with Serverless services (Lambda, SQS, etc.) (advantageous).
  • Demonstrate scripting proficiency in PowerShell (essential).
  • Have strong SQL knowledge.
Additional Expectations
  • Root Cause Analysis is a key part of this role. You should be able to provide an example of an issue where you identified the root cause and implemented measures to prevent recurrence.
  • This is a collaborative role requiring effective communication within the team and the ability to explain complex technical issues to non-technical stakeholders.
Skills

PowerShell scripting, MS SQL, PowerShell Tool Kit for the App Deployment

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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