Customer Service Representative

1 week ago


Bajaj Nagar Jaipur Rajasthan, India Cityvibes Full time ₹ 1,32,000 - ₹ 1,92,000 per year

We are looking for an enthusiastic Telecaller to join our team at Cityvibes. As a Telecaller, you will be responsible for reaching out to potential customers, generating leads, and promoting our brand and products through effective communication.

Key Responsibilities:

  • Make outbound calls to prospective customers to promote products and services.
  • Generate and qualify leads, converting them into potential customers.
  • Provide accurate information about products, pricing, and offers to customers.
  • Maintain and update customer databases with details and feedback from calls.
  • Follow up on leads and inquiries to ensure a high conversion rate.
  • Handle customer queries and provide timely resolutions to ensure satisfaction.
  • Record call outcomes and update CRM systems with customer interactions.

Requirements:

  • Education: High school diploma or equivalent. Bachelor's degree preferred.
  • Experience: 0-2 years of experience as a Telecaller, Telesales Representative, or similar role.
  • Strong verbal communication skills with a clear and professional phone manner.
  • Ability to handle rejection and stay motivated.
  • Good organizational and multitasking skills.
  • Basic knowledge of CRM software and MS Office tools is a plus.

Job Type: Full-time

Pay: ₹11, ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person



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