Relationship Manager

2 weeks ago

Ahmedabad Rajkot Vadodara, India Pahal Financial Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Description :

  • Drive personal loan disbursals through field-based and tele-assisted digital onboarding.
  • Source high-quality leads through direct field visits, and existing customer references.
  • Assist customers in document collection, KYC completion, and navigating the PahalPe app.
  • Coordinate with the credit and operations team for faster processing and approval.
  • Develop and manage partnerships with HR heads, real estate agents in the salaried segment.
  • Regularly monitor application-to-disbursal conversion and take steps to improve it.

Ideal Candidate Profile :

  • 14 years of experience in instant personal loan sales, specifically through digital lending applications.
  • Strong understanding of digital lending processes and customer onboarding.
  • Experience working in target-driven roles with consistent achievement of monthly disbursal numbers.
  • Ability to assist customers who are unfamiliar with digital processes, including guiding them through app usage, document upload, and eKYC.
  • Comfortable using loan apps, CRMs, and mobile-first sales processes.
  • Fluent in local language plus Hindi/English (depending on region).
  • B.Com Graduate (preferably).
  • Postgraduate degrees (MBA, PGDM, etc.) and relevant certifications in sales, marketing, or financial services will be considered a plus.

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