Product Manager

About SpatialChat

SpatialChat is building the
all-in-one platform for virtual interaction
— think of it as a next-generation Zoom + Slack + community platform, but
designed from the ground up for an AI-native world
. With
6M+ users across 200+ countries
and customers like
Harvard, Stanford, MIT, Google, McKinsey, Mozilla
, and thousands of universities and Fortune 500 companies, we're uniquely positioned to redefine how people teach, meet, and collaborate online.

We're now taking the next leap with
AI for Video Communication
:

SpatialChat is creating the
context layer for live video,
a platform that provides rich, real-time data across communication, collaboration, and work processes, enabling AI agents to seamlessly navigate conversations, understand context, and act inside live meetings, classrooms, and events.

This is a rare opportunity to join early and shape a platform that blends
immersive video, real-time collaboration, and AI-powered context
into one cohesive experience.

Your Responsibilities

• Use a combination of data, research, market trends, and team instincts to articulate and socialize the strategy for your product lines.
• Define short- and long-term goals, and own the roadmap needed to reach them.
• Partner with design, engineering, and go-to-market teams to deliver projects from inception to experiment to fully launched products.
• Develop a strong operating model and processes to get things done efficiently based on project and team needs.
• Spend time with prospects, customers, and members to develop empathy for end-users and build an informed perspective on how to best address their needs.
• Think outside the box to solve problems with novel, creative solutions enabled by virtual offices and AI-powered video.
• Develop user personas, user stories, interaction flows, and navigation for new features.
• Work with designers and engineers to create wireframes/prototypes that are clear and actionable.
• Decide on product features and write specifications/PRDs documenting both functional and aesthetic aspects of what needs to be built.
• Analyze click flows and generate insights on user behavior patterns from data.
• Collaborate closely with developers, designers, and QA on building the "right product" by explaining specs, guiding user experience, reviewing deliverables, and conveying an exciting vision.
• Create meaningful experiments to test hypotheses, execute them, and share findings with recommended actions.
• Support Customer Support, Sales Enablement, and Product Marketing in the development of feature descriptions and new release content.
• Suggest product enhancements to improve user experience.
• Perform validation testing of production releases, bug fixes, and feature requests.

Required Skills and Experience

• 3–5 years
  of experience in product management (including at least 2+ years in a PLG company).
• Proven ability to gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
• Experience working alongside engineers, designers, and customer-facing teams and shipping products at scale.
• Ability to be hands-on in the details while also zooming out to define the big picture.
• Exceptional verbal and written communication skills for technical and non-technical partners, internally and externally.
• Comfortable in ambiguous, dynamic environments typical of fast-growing startups.
• Excellent design sensibilities and technical literacy to develop strong relationships with design and engineering counterparts.
• Knowledge of databases and a good understanding of software development.
• Comfort with creating user stories (or applying the JTBD framework) and managing a backlog with tools like Slack, Jira, and Asana.
• Knowledge of Agile methodologies like SCRUM or Kanban.
• Strong problem-solving skills and the ability to empathize with users.
• Skilled at working effectively with cross-functional teams.
• Understand SaaS business models, customer lifecycle management, and subscription-based revenue.
• Use data to interpret results, identify trends, and make well-reasoned, data-informed decisions.
• Work effectively with technical teams and explain technical trade-offs.
• Communicate clearly in writing and verbally across teams; bring education in a related field or equivalent experience (advanced study welcome, not required)
• Have experience with CRM integrations.
• Be Familiarized with marketing automation tools.

In This Role, You Will

• Be a key player in shaping the product and technical direction. As a founding PM, your decisions will directly impact the success of the platform.
• Work closely with designers, engineers, and other PMs to rapidly develop features that are central to the user experience, with constant iteration and feedback loops.
• Lead the product vision and execution, ensuring that performance, scalability, and reliability are prioritized from day one.
• Translate complex technical possibilities (React, , TypeScript, REST APIs, NoSQL, WebSocket APIs) into clear roadmaps and user-facing features.
• Work on building secure, scalable systems in partnership with engineering to ensure a flawless experience for thousands of users.
• Act as a bridge between technical and non-technical stakeholders, ensuring we're always building the "right" product.

Why Join Us

• Make an outsized impact:
  As a founding PM, your decisions will directly influence our product's success and technical culture.
• Shape the future:
  Build a platform that powers hybrid classrooms, global events, remote workspaces, and vibrant communities.
• Cutting-edge challenges:
  Work at the intersection of live video, AI, and immersive collaboration with massive scale.
• Growth & ownership:
  Take full ownership of critical features and systems, with opportunities for leadership as we grow.
• AI-native culture:
  We're embracing AI not just in our product but also in our processes — you'll get to experiment with the latest tools and approaches.
• A supportive team:
  Work with curious, humble builders who share a bias for action and continuous learning.