Associate: Community Relations

Designation:

Location: Jalalabad, Shahjahanpur, Uttar Pradesh

Salary: ₹15,000 - ₹18,000 per month

We are a community of young teams with big goals who believe in collective efforts.

Our academic vision is to ensure all students achieve academic excellence and age-appropriate social and emotional awareness and regulation. We want to bring change to create an inspiring, community-focused school that will empower all students to become role models in their communities and solve local and global problems.

We are looking for someone who—

• Has a deep commitment to rural development and believes that operational efficiency creates the foundation for educational equity.
• Has the resilience to navigate government bureaucracy and the patience to build trust within village communities.
• Has a strong sense of diplomacy and resourcefulness, with the ability to solve logistical challenges on the ground.
• Has a focus on building bridges between the school, the government (BSA/Tehsil), and the local Gram Panchayat.

About was founded by an enthusiastic and visionary Gandhi Fellow, CMGGA, Government Consultant, and a Legal expert who aims to strengthen the nation from its core by ensuring quality education for all who are somehow not being incorporated into our mainstream education system. Anubhuti wants every child who is bound to live a nomadic life or under acute economic/social stress to be educated and stand on their own feet. With people like you, we aspire to make India a prosperous and peaceful community.

At Anubhuti, our Operations Team is the backbone of our mission. They are the "Fixers" who ensure the school environment is safe, compliant, and welcoming. They act as the bridge between our unique sustainable campus and the outside world. An Operations Manager at Anubhuti is a guardian of the institution's integrity, ensuring that while teachers focus on the mind, the administration takes care of the environment and the community.

• Government Liaison & Compliance:
• Secure and maintain school recognition and affiliation (BSA, State Govt) and handle all official file movements.
• Manage land and revenue matters with the Tehsil/Lekhpal, including land-use conversion and boundary security.
• Ensure valid certification for Building Safety (NBC), Fire Safety, and Sanitation at all times.
• Community Relations & Trust Building:
• Act as the primary bridge between the school and the Gram Pradhan/Panchayat to ensure social support.
• Lead "Chaupal" meetings to explain the school's vision and its unique CSEB (Mud block) architecture to parents, dispelling myths about "kucha" construction.
• Handle parent grievances regarding non-academic issues (transport, facilities) with empathy.
• Operations & Logistics:
• Manage the school transport system (driver verification, route planning, and safety compliance).
• Oversee local procurement of supplies (food, maintenance materials) to ensure cost-effectiveness.
• Manage logistics for donor visits and external auditors, ensuring a professional and hospitable experience.
• Documentation & NGO Compliance:
• Maintain audit-ready physical and digital records of school activities and vouchers for 12A/80G and CSR compliance.
• Ensure accurate data entry for government portals like UDISE+ and RTE reimbursement claims.
• Manage the admission process for the 25% RTE (EWS) quota.

Knowledge

• Regulatory Landscape: In-depth understanding of the Basic Shiksha Adhikari (BSA) processes, RTE Act, and UP Education codes.
• NGO Administration: Knowledge of Trust/Society compliance, CSR audit requirements, and documentation.
• Sustainable Architecture: Understanding of CSEB and eco-friendly construction to effectively communicate its value to the community.
• Local Governance: Deep insight into how Gram Panchayats and Tehsil offices function.

#Skills:

• Liaison & Negotiation: Ability to navigate government offices and persist until the work is done without getting frustrated.
• Communication: Fluent Hindi and local dialect for village interactions; Functional English is a must as you'll be interacting with donors/visitors from outside the country.
• Crisis Management: Ability to handle immediate operational issues (transport breakdown, site disputes) calmly.
• Documentation: Proficiency in organizing files, basic Excel, and digital portals (UDISE/Government sites).
• Public Speaking: Confidence to address village gatherings or explain the project to visiting officials.

#Mindset:

• Resilience: A "thick skin" to handle bureaucratic delays and community skepticism without losing motivation.
• Solution-Oriented (Jugaad): The ability to find legal and ethical workarounds for logistical blockers in a rural setting.
• Service-Leadership: Viewing administration not as "power" but as a service to the teachers and students.
• Integrity: Unwavering honesty in handling cash, vouchers, and government records.
• Cultural Humility: Respect for rural traditions while advocating for modern educational practices.

Education and Experience: Graduate in Law, Social Work (MSW), Public Administration, or Management. 1-3 years of experience in liaisoning, field operations, or community mobilisation. Retired government staff or those with experience in rural development projects are encouraged to apply. Must possess a valid driving license and own a vehicle (Two-wheeler).