Customer Service Associate

1 day ago


Jaipur Rajasthan, India Hire Lab Career Solutions Full time

**Job Title**: Customer Service Associate - Medical Billing (Voice Process)

**Job Location**: Jaipur

We are hiring **Customer Service Associates** for a medical billing (voice) process related to appointment scheduling. The role requires strong communication skills and prior BPO experience.

**Key Responsibilities**:

- Handle customer service calls related to appointment scheduling (medical billing process).
- Ensure accurate communication and documentation of customer interactions.
- Deliver excellent customer support in line with US process requirements.

**Eligibility Criteria**:

- Graduate/Undergraduate from any stream.
- Minimum **6 months of BPO experience**.
- Strong verbal communication skills.
- Must clear **B2 US Voice Versant** assessment.

**Compensation**:

- Salary**:₹26,000 CTC**

**Interview Rounds**:

- HR Round
- 2 Operations Rounds

**Work Schedule**:

- **5.5 days working** with rotational shifts and week-offs.
- Rotational night shifts applicable.

**Transportation**:

- Up to **180 night shifts allowed for male employees**.
- **One-sided cab facility for female employees** during odd hours.

**Important Note**:
Hire Lab Career Solutions does **not charge any fees** for job opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹24,000.00 - ₹26,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 9589016930



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