M365 Technical Support Engineer
7 days ago
We're Hiring: M365 Technical Support Engineer
Location: kochi (Onsite) |
Experience: 2+ Years
Are you a Microsoft 365 wizard who loves solving complex technical challenges?
Join our IT support team and take ownership of Tier-2 and Tier-3 support for Microsoft 365 services, Identity & Access Management, Intune device policies, and security compliance.
What You'll Do
Troubleshoot & administer Exchange Online, Teams, SharePoint, OneDrive
Manage Entra ID (Azure AD), Conditional Access, MFA, SSO, RBAC
Implement & maintain DLP, retention, and compliance policies
Configure Intune for MDM, MAM, device compliance & Autopilot
Optimize M365 licensing & coordinate with CSP partners
Automate workflows using PowerShell & Microsoft Graph API
Monitor incidents, analyze root causes, and drive service improvements
What We're Looking For
Strong hands-on experience in Microsoft 365 administration
Expertise in Hybrid AD + Azure AD Connect
Knowledge of M365 Defender Suite, Microsoft Purview
PowerShell scripting & automation skills
Microsoft certifications is a plus
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