Business Analyst

24 hours ago

Gurgaon, Haryana, India Obrimo Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About the Role

We are seeking an experienced
Salesforce nCino Business Analyst
to join our team. The ideal candidate will have deep expertise in
Banking & Financial Services workflows
, hands-on knowledge of
nCino Loan Origination System (LOS)
, and strong
Salesforce platform experience
. You will act as a bridge between business stakeholders and technical teams, ensuring successful implementation, customization, and optimization of nCino solutions.

Key Responsibilities

  • Partner with stakeholders (Business, Product Owners, SMEs) to gather, analyze, and document business requirements for Salesforce & nCino solutions.
  • Translate business needs into functional and technical requirements for development teams.
  • Drive end-to-end delivery of
    nCino modules
    including Commercial Lending, Retail Banking, Deposit Account Opening, Treasury, and Workflow Automation.
  • Conduct gap analysis, process mapping, and recommend system enhancements aligned with banking operations.
  • Collaborate with Salesforce Admins, Developers, Architects, and QA teams to ensure proper design and delivery.
  • Configure nCino features including
    Credit Memo, Collateral, Document Manager, Covenant Tracking, Approval Processes, and Workflow Automation
    .
  • Support UAT, training, and change management activities.
  • Ensure compliance with industry standards, regulatory requirements, and best practices.
  • Troubleshoot production issues and provide ongoing system enhancements.

Required Skills & Qualifications

  • 6+ years of experience
    as a Business Analyst, with at least
    3+ years focused on Salesforce and nCino
    implementations in banking/financial institutions.
  • Strong knowledge of
    Commercial Lending, Loan Origination, Treasury Management, and Banking Operations
    .
  • Hands-on experience in
    nCino modules
    such as: Loan Origination System (LOS), Credit Memo, Collateral, Covenant Tracking, Deposit Account Opening, and Workflow/Approval processes.
  • Expertise in
    Salesforce CRM
    (Service Cloud, Sales Cloud, Communities, Lightning).
  • Ability to create
    user stories, process flows, functional specs, and test cases
    .
  • Experience with
    Agile/Scrum methodology
    .
  • Strong understanding of
    data migration, integrations (APIs, middleware), and reporting tools
    .
  • Excellent communication, stakeholder management, and problem-solving skills.

Preferred/Good-to-Have

  • Salesforce Certified Administrator
    or
    Business Analyst
    certification.
  • nCino 201 or 301 certifications
    .
  • Knowledge of
    Regulatory Compliance, KYC, AML, and Risk Management
    in banking.
  • Experience in
    global banking digital transformation projects
    .

Education

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
  • Master's degree (MBA / MS) preferred but not required.

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