Key Account Manager

2 days ago

Bengaluru, Karnataka, India Org Linked Full time ₹ 32,000 - ₹ 40,00,000 per year

About the Role

We're seeking a seasoned Account Manager to lead customer engagements and drive strategic growth in the design services space. This role is ideal for a senior professional who excels at managing key accounts, building trusted client relationships, and identifying new business opportunities while aligning internal teams to deliver exceptional results.

Key Responsibilities

  • Client Leadership: Drive and coordinate meetings focused on customer feedback, roadmap alignment, budgeting, skill gap analysis, and upselling opportunities.
  • Business Development: Identify and engage early with potential business opportunities.
  • Internal Stakeholder Management: Maintain a regular meeting cadence with internal teams to review:
  • Business status and updates
  • Account intelligence and insights
  • Client feedback and action plans
  • Account Mapping & Strategy: Develop and regularly update detailed account mapping, including:
  • Organizational structure
  • Key business and roadmap owners
  • Technical and financial decision-makers
  • Relationship Management: Create and manage a clear account relationship strategy, documenting key engagements and touchpoints.
  • Sales Forecasting: Provide weekly forecasts on pipeline and targets, ensuring alignment with overall sales objectives.
  • Cross-Functional Collaboration: Partner with marketing, business operations, finance, and engineering to address customer needs effectively.

Requirements

  • Experience: Minimum of 10 years of professional experience in customer-facing or sales leadership roles, with at least 4–5 years in Account Management (preferably in AMD).
  • Sales Expertise: Proven success in selling design services with a consistent record of achieving or exceeding $2M in annual revenue.
  • Strategic Execution: Demonstrated ability to manage and execute complex deal strategies that support high-growth, performance-driven organizations.
  • Customer Engagement: Strong background in collecting, analyzing, and leveraging complex market intelligence to drive business decisions.

--- Team Org Linked

Job Types: Full-time, Permanent

Pay: ₹3,200, ₹4,000,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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