Sr. Investigation Specialist, MFN Fulfillment

1 day ago

Bengaluru Karnataka IND, India Amazon Full time ₹ 20,00,000 - ₹ 40,00,000 per year
BAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream customer and/or financial impact to Amazon. We are looking for Sr. Investigation Specialist who are technically competent, self-motivated individuals with the objective to deliver sustainable results. Ideal applicants will have experience in BAP investigations. All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision. The position relies on judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Individual problem-solving and analytical skills are used in day to day work.

Key job responsibilities
1. Demonstrate flexibility to work within different queues, with increased complexity or specialization based on current business needs
2. Perform quality audits for BAP team and handle escalations
3. Provide support as and when required for overtime, deep dives, mentoring new batches, escalations and cross training
4. Ensure compliance with procedures and SLAs while achieving quality and performance metrics (Meet or exceed all Goals). Work on the Core queues and willing to switch between different functions as per business requirement.
5. Work on projects that design/improve tools or processes by testing and/or develops recommendations for management
6. Communicate effectively both in verbal and written form on all investigative matters
7. Execute key team priorities and assists teammates with execution
8. Support new hires or focus group investigators in the team to help them meet require performance standards

- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or a CMA and experience communicating results to senior leadership

- Master's degree, or PMP

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Sr. Investigation Specialist, MFN Fulfillment

    2 weeks ago

    Bengaluru, India Amazon Full time

    BAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream customer and/or financial...

  • Sr. Investigation Specialist, MFN Fulfillment

    2 weeks ago

    Bengaluru, India Amazon Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: BAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates...

  • Sr. Investigation Specialist, MFN Fulfillment

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DESCRIPTIONBAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream customer and/or...

  • Sr. Investigation Specialist, MFN Fulfillment

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    BAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream customer and/or financial...

  • Sr. Program Manager, MFN Fulfillment

    1 day ago

    Bengaluru, Karnataka, IND, India Amazon Full time ₹ 25,00,000 - ₹ 40,00,000 per year

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as...

  • Risk Specialist, Inventory Trust

    1 day ago

    Bengaluru, Karnataka, IND, India Amazon Full time ₹ 60,00,000 - ₹ 1,20,00,000 per year

    Amazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...

  • Sr. Escalation Specialist, BRP Escalations

    1 day ago

    Bengaluru, Karnataka, IND, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for an experienced fraud investigator with analytical skills to become a member of our investigations team in Bangalore. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the...

  • Product Manager, WW External Fulfillment

    1 day ago

    Bengaluru, Karnataka, IND, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing Customers with the opportunity to find and discover virtually anything they want to buy and providing millions of Sellers with a platform for growing successful businesses. Thousands of Amazon Sellers ship their orders...

  • Sr. Program Manager, MFN Fulfillment

    2 weeks ago

    Bengaluru, India Amazon Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we...

  • Sr. Program Manager, MFN Fulfillment

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as...