Front Office for Hotel Property

6 days ago

Panjim, Goa, India QTONET PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Purpose:

To manage the front desk operations of the hotel efficiently, ensuring prompt check-in/check-out, guest satisfaction, accurate reservations, and smooth coordination with other departments to enhance the guest experience.

Key Responsibilities:Guest Services:

  • Welcome guests with warmth and professionalism upon arrival.
  • Manage check-ins, check-outs, and reservations using the PMS (Property Management System).
  • Ensure all guest requests, queries, and complaints are handled promptly and politely.
  • Provide information about hotel facilities, services, local attractions, and travel routes.

Reservation & Booking:

  • Handle walk-in and phone/email reservations.
  • Confirm room availability and assign rooms appropriately.
  • Coordinate with housekeeping for room readiness.

Front Desk Operations:

  • Maintain guest records and ensure proper documentation as per hotel and legal standards.
  • Manage billing, payment collection, and cashiering duties accurately.
  • Handle shift reports, occupancy data, and guest feedback forms.

Coordination & Communication:

  • Coordinate with housekeeping, bell desk, and room service for seamless guest experience.
  • Communicate guest preferences and special requests to relevant departments.
  • Report any unusual incidents or guest complaints to the Duty Manager immediately.

Skills & Competencies:

  • Excellent Communication Skills – Spoken and written (English is essential; local/regional languages are a plus)
  • Customer Service Orientation – Polite, helpful, and guest-centric approach
  • Technical Skills – Familiarity with hotel PMS (e.g., Opera, IDS, Cloudbeds, eZee)
  • Problem Solving – Ability to resolve guest issues calmly and professionally
  • Grooming & Etiquette – Presentable appearance and professional demeanor

Work Schedule:

  • Shifts: Rotational (Morning, Afternoon, Night)
  • Days: 6 days a week / Rotational off

Preferred Background:

  • Experience in hotels, resorts, or serviced apartments.
  • Hospitality graduates or candidates with customer-facing experience in airlines, retail, or tourism.
  • Multilingual ability is a plus.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Food provided

Work Location: In person

  • Front Office Manager

    4 days ago

    Panjim, Goa, India Team Hotels And Resorts Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Description Front Office ManagerLocation: North GoaDepartment: Front OfficeReports To: General ManagerEmployment Type: Full-TimeRole OverviewWe are seeking an experienced Front Office Manager to lead guest services and front office operations at a premium eco-luxury resort in North Goa. The role requires expertise in IDS PMS, strong leadership, and a...

  • Senior Front Office Assistant

    2 weeks ago

    Panjim, Goa, India PARK PRIME GOA Full time ₹ 15,000 - ₹ 1,60,000 per year

    Oversee the daily operations of the front desk during your assigned shifts.Ensure that the front office team is well-prepared, adequately staffed, and meeting service standards.Assist in managing guest check-ins, check-outs, and inquiriesProvide exceptional customer service to guests and assist with resolving any guest issues or special requests.Handle guest...

  • Trainee - Front Office

    2 days ago

    Panjim, Goa, India THE CROWN GOA- PANJIM Full time ₹ 1,20,000 - ₹ 1,32,000 per year

    Looking for Job Trainee in Front Office Department.Education Qualification : Diploma in Hotel ManagementJob Type: Contractual / TemporaryContract length: 6 monthsPay: ₹10, ₹11,000.00 per monthBenefits:Food providedWork Location: In person

  • Front Office Associate

    2 weeks ago

    Panjim, Goa, India Kish Hospitality Consultant Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Description:Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Boutique Resort in Old Goa.Responsibilities:Assist the Front Office Supervisor in managing all front desk operations.Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.Handle...

  • Property Manager

    1 week ago

    Panjim, Goa, India SHARAYU GLOBAL Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Property Manager required for a Builders office located in Panaji, Goa.Work Experience: Minimum 1 year work experience in the Property Managing work.Job Responsibility: To arrange maintenance and repairs, and ensuring properties comply with relevant laws and regulations. To manage property finances by creating budgets, paying expenses, and reporting...

  • Front Office Trainee

    6 days ago

    Panjim, Goa, India Bambolim Beach Resort Full time ₹ 1,44,000 - ₹ 1,56,000 per year

    Greet guests warmly and assist with check-in/check-out procedures.Handle guest inquiries, requests, and complaints professionally.Assist in managing room reservations and allocations.Maintain guest records and ensure accurate billing.Coordinate with housekeeping and other departments for guest needs.Learn and adhere to hotel policies, standards, and...

  • Hostel Property Manager

    1 week ago

    Panjim, Goa, India Whoopers Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    We're Hiring: Hostel Property Manager – Goa Whoopers Hospitality is looking for a dynamic, organized, and people-loving Property Manager to lead operations at our hostels in Goa If you're someone who thrives in high-energy environments, loves meeting new people, and can balance fun with responsibility, this role is for you.What you'll do: Take charge of...

  • Front Office Executive

    2 days ago

    Panjim, Goa, India SMVV Edutech Adviosry Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    About UsAt SMVV Edutech Advisory Pvt Ltd, we are your trusted partners in achieving financial success. We leverage our in-depth knowledge of the financial landscape to help individuals and families secure the best loan options and strategically utilize government schemes. Our goal is to empower our clients to build a strong and sustainable financial...

  • Front Office Associate

    6 days ago

    Panjim, Goa, India Majestic Group of Hotels & Casino Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    The Front Office Assistant is responsible for managing the front desk operations, providing professional and courteous service to visitors, and ensuring smooth communication between departments. This role serves as the first point of contact for clients, guests, and employees, maintaining a welcoming and efficient office environment.Job Type: Full-timePay:...

  • Front Desk Executive

    4 days ago

    Panjim, Goa, India ALTR NATIV Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionALTR NATIV is a lifestyle hotel brand that transcends traditional hostels and hotels. We are creating authentic, vibrant hubs for tech-savvy, design-conscious travelers seeking unpretentious luxury and affordability. Our consciously crafted spaces maximize comfort, creativity, and connection, catering to modern travelers. Join us in...