Senior Front Office Assistant

1 day ago

Panjim, Goa, India PARK PRIME GOA Full time ₹ 15,000 - ₹ 1,60,000 per year
  • Oversee the daily operations of the front desk during your assigned shifts.
  • Ensure that the front office team is well-prepared, adequately staffed, and meeting service standards.
  • Assist in managing guest check-ins, check-outs, and inquiries
  • Provide exceptional customer service to guests and assist with resolving any guest issues or special requests.
  • Handle guest complaints or concerns, aiming for prompt and satisfactory resolutions.
  • Coordinate with other hotel departments to fulfill guest needs
  • Supervise and assist front desk staff, including receptionists and concierge, during your shifts.
  • Conduct shift briefings and debriefings to ensure smooth transitions between shifts.
  • Maintain a professional and welcoming atmosphere at the front desk.
  • Monitor and ensure the accuracy of billing and payment collection processes.
  • Handle cash and credit card transactions according to hotel policies.
  • Assist in reconciling the cash register at the end of each shift
  • Assist in training and mentoring front desk staff to improve their skills and knowledge.
  • Provide ongoing coaching and feedback to team members.
  • Assist in scheduling and staff management as needed
  • Bachelor's degree in Hotel Management or a related field (preferred).
  • Previous experience in a front office role with supervisory responsibilities.
  • Strong interpersonal and communication skills.
  • Proficiency in hotel management software preferably IDS.
  • Exceptional customer service orientation.
  • Problem-solving and conflict resolution abilities.
  • Ability to work flexible shifts, including nights, weekends, and holidays

Job Types: Full-time, Permanent

Pay: ₹15, ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

  • Front Office Executive

    2 weeks ago

    Panjim, Goa, India SMVV Edutech Adviosry Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    About UsAt SMVV Edutech Advisory Pvt Ltd, we are your trusted partners in achieving financial success. We leverage our in-depth knowledge of the financial landscape to help individuals and families secure the best loan options and strategically utilize government schemes. Our goal is to empower our clients to build a strong and sustainable financial...

  • Front Office Associate

    1 day ago

    Panjim, Goa, India Kish Hospitality Consultant Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Description:Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Boutique Resort in Old Goa.Responsibilities:Assist the Front Office Supervisor in managing all front desk operations.Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.Handle...

  • Front Office Manager

    2 weeks ago

    Panjim, Goa, India Team Hotels And Resorts Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Description Front Office ManagerLocation: North GoaDepartment: Front OfficeReports To: General ManagerEmployment Type: Full-TimeRole OverviewWe are seeking an experienced Front Office Manager to lead guest services and front office operations at a premium eco-luxury resort in North Goa. The role requires expertise in IDS PMS, strong leadership, and a...

  • Front Office Associate

    3 days ago

    Panjim, Goa, India HOTEL PARK PRIME GOA Full time ₹ 2,20,000 - ₹ 2,80,000 per year

    We are looking for a dynamic and customer-focused Front Office Associate to join our team at Hotel Park Prime, Goa. The role involves welcoming guests, managing check-ins/check-outs, handling reservations, and ensuring a smooth and pleasant guest experience.Key Responsibilities:Greet and assist guests with a warm and professional attitudeManage check-in and...

  • Front Office Manager

    7 days ago

    Panjim, Goa, India Orion Group Of Hotels Full time ₹ 6,00,000 - ₹ 7,20,000 per year

    Responsibilities:* Manage front desk operations & guest relationships* Oversee front office staff performance* Coordinate housekeeping services & maintenance requests* Ensure exceptional customer service at all times

  • Trainee - Front Office

    2 weeks ago

    Panjim, Goa, India THE CROWN GOA- PANJIM Full time ₹ 1,20,000 - ₹ 1,32,000 per year

    Looking for Job Trainee in Front Office Department.Education Qualification : Diploma in Hotel ManagementJob Type: Contractual / TemporaryContract length: 6 monthsPay: ₹10, ₹11,000.00 per monthBenefits:Food providedWork Location: In person

  • Front Desk Receptionist

    4 days ago

    Panjim, Goa, India Synergy Talent Enterprise Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Responsibilities:Greet guests upon arrival & departureMaintain front office operationsManage phone calls & messagesCoordinate housekeeping servicesAssist with guest requestsFood allowanceAnnual bonusProvident fund

  • Office Assistant

    1 week ago

    Panjim, Goa, India Mums Kitchen Ethnic World Cuisines Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Office Assistant Office Assistant to the Managing Director's Office Are you a highly organised and professional BBA graduate looking for a pivotal entry-level role? We are seeking a dedicated Office Assistant to support the daily operations of our Managing Directors' office. This role is perfect for a recent graduate or early-career professional who...

  • Office Assistant

    7 days ago

    Panjim, Goa, India Fluxwings Solutions Llp Full time ₹ 2,88,000 - ₹ 3,60,000 per year

    Job Title: Office Assistant (Accounts Background)Location: GoaExperience: 3 -6 yearsSalary: 2.4lpa - 3lpaShift Timing: 9:00 AM 6:00 PMJob Description:hiring an Office Assistant with an Accounts background to handle day-to-day office administration and support accounting activities.Key Responsibilities:Office coordination and administrative tasksData entry,...

  • Office Assistant

    1 week ago

    Panjim, Goa, India Glen Colaco Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Office Assistant – Modular Furniture Manufacturing (Goa)Location: Goa, IndiaCompany: Enfold ModularJob Type: Full-timeAbout UsAt Enfold Modular, we design and manufacture high-quality modular kitchens, wardrobes, and furniture — proudly made in Goa since 2008. We combine design precision with hands-on craftsmanship to create spaces that are beautiful,...