Tele Calling Executive

1 week ago


Malad Mumbai Maharashtra, India Arena Animation Malad & Goregaon Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Females Only

Location: Malad West, Mumbai

Experience: Minimum 2+ Years in Marketing and Sales & Tele calling

Job Type: Full-Time | Permanent

We are looking for a smart, confident, and enthusiastic Telecaller who can communicate effectively with students, parents, and prospects over the phone.

Required Skills & Qualifications:

  • Minimum 2 year of experience in telecalling, sales, or counselling (education industry preferred).
  • Excellent communication skills in English and Hindi.
  • Confident, polite, and good at convincing and handling queries.
  • Ability to work under targets and maintain professionalism on calls.
  • Basic computer knowledge (MS Excel, CRM tools, Email, WhatsApp Business).
  • Positive attitude, punctual, and student-focused approach.
  • Minimum HSC / Graduate qualification

Key Responsibilities:

  • Call Management: Make outbound calls to prospective students and respond to incoming inquiries.
  • Lead Conversion: Explain course details, fees, career scope, and other information to convert leads into walk-ins and admissions.
  • Follow-Up: Maintain regular communication with interested candidates through calls, WhatsApp, or email.
  • Database Management: Record all inquiries, leads, and call details accurately in CRM or Excel.
  • Appointment Scheduling: Fix appointments for counseling sessions and ensure timely follow-ups.
  • Team Support: Coordinate with the admission team to ensure smooth communication and conversion.
  • Target Achievement: Meet weekly and monthly lead conversion and follow-up targets.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off

Work Location: In person



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