Tele Calling Executive
1 week ago
Females Only
Location: Malad West, Mumbai
Experience: Minimum 2+ Years in Marketing and Sales & Tele calling
Job Type: Full-Time | Permanent
We are looking for a smart, confident, and enthusiastic Telecaller who can communicate effectively with students, parents, and prospects over the phone.
Required Skills & Qualifications:
- Minimum 2 year of experience in telecalling, sales, or counselling (education industry preferred).
- Excellent communication skills in English and Hindi.
- Confident, polite, and good at convincing and handling queries.
- Ability to work under targets and maintain professionalism on calls.
- Basic computer knowledge (MS Excel, CRM tools, Email, WhatsApp Business).
- Positive attitude, punctual, and student-focused approach.
- Minimum HSC / Graduate qualification
Key Responsibilities:
- Call Management: Make outbound calls to prospective students and respond to incoming inquiries.
- Lead Conversion: Explain course details, fees, career scope, and other information to convert leads into walk-ins and admissions.
- Follow-Up: Maintain regular communication with interested candidates through calls, WhatsApp, or email.
- Database Management: Record all inquiries, leads, and call details accurately in CRM or Excel.
- Appointment Scheduling: Fix appointments for counseling sessions and ensure timely follow-ups.
- Team Support: Coordinate with the admission team to ensure smooth communication and conversion.
- Target Achievement: Meet weekly and monthly lead conversion and follow-up targets.
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
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