Executive - Helpdesk

Overview The Helpdesk Executive plays a critical role in ensuring customer satisfaction by providing assistance and resolving issues. This position serves as the first line of support for operational continuity. Helpdesk Executives work closely with various teams. Effective communication and focused approach are vital qualities for success in this role. Key...

Overview The Helpdesk Executive plays a crucial role in providing Admin support and ensuring smooth operations within the facility. They are responsible for addressing all property related issues, responding to user inquiries, and maintaining a high level of customer satisfaction.Key responsibilitiesResponding to and resolving user issues and service...

Job Summary:The Helpdesk Executive serves as the first point of contact for residents and visitors in the residential property. This role involves managing resident inquiries, logging and resolving service requests, coordinating with maintenance and security teams, and ensuring timely communication and follow-up to maintain high resident satisfaction.Key...

Overview:The Tier 1 HR Helpdesk Agent is responsible for managing Tier 1 HR related queries (primarily calls) from the client employees, line managers, vendors and other 3rd parties basis the procedures defined, instructions provided and the knowledge base available. These queries relate to HR Policies, Employee Data Management, Payroll, Benefits, Learning...

Role & responsibilitiesKey Responsibilities:Receive and log complaints, service requests, and queries via phone, email, or ticketing system.Coordinate with internal teams (housekeeping, maintenance, security, etc.) and vendors for issue resolution.Track the status of complaints and ensure timely closure as per SLA.Maintain and update call logs, complaint...

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

Role & responsibilitiesKey Responsibilities:Helpdesk OperationsManage the facilities helpdesk via phone, email, ticketing system, or walk-ins.Log all service requests/complaints related to maintenance, housekeeping, pantry, HVAC, electrical, plumbing, stationery, etc.Assign tickets to the appropriate service teams or vendors.Ticket ManagementTrack open...

Job Description JLL JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find...

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...