international Voice Process

12 hours ago

Airoli Navi Mumbai Maharashtra, India Talentum network private limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Title:

international Voice Process

Location:

Airoli , Navi Mumbai UAE Shift (Voice Process )

Salary:

₹20,000 – ₹25,000 per month

Experience:

1 – 6 years

Job Type: Full-time | Rotational Shifts

Job Description:

  • We are hiring Care Coordinators for our International Voice Process to manage patient queries, coordinate care with physicians, and deliver high-quality customer support.

Key Responsibilities

  • Handle inbound & outbound international calls with patients and members.
  • Assess caller needs and determine the required service level or follow-up.
  • Coordinate with TruDoc 24x7 doctors and clinical teams for case updates.
  • Schedule appointments, arrange referrals, and support care plans as directed by physicians.
  • Document call details, patient information, and case follow-up actions accurately.
  • Confirm member eligibility and provide relevant assistance.
  • Guide callers for teleconsultation, emergency referrals, or community services if needed.
  • Maintain high-quality service standards and customer satisfaction.
  • Participate in team meetings, training, and process improvement activities.

Skills & Requirements

  • Excellent English communication skills (verbal & written) – mandatory.
  • Strong listening, problem-solving and customer service orientation.
  • Ability to handle high-pressure and sensitive medical calls with empathy.
  • Good computer proficiency, typing accuracy, and documentation skills.
  • Graduate in any stream (minimum).
  • Prior experience in international voice process / call centre preferred.
  • Flexible to work in rotational shifts Not night Shift
  • Knowledge of call centre telephony systems and CRM tools.
  • Understanding of healthcare, telehealth or medical processes (added advantage).

Benefits:

  • What We Offer
  • Competitive salary + performance incentives.
  • Coaching, training and career growth opportunities.
  • Work with global telehealth experts.
  • Supportive work culture with focus on "Doing the Right Thing."

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

  • International Voice Process

    5 days ago

    Airoli, Navi Mumbai, Maharashtra, India Career Camp Full time

    **Job Title**: International Voice Process - Banking Domain **Location**: Work from Home (Initial 6-8 weeks work from office for training) **Shift**: Night Shifts **Employment Type**: Full-time **Experience Required**: Minimum 6 months in International BPO Voice Process **Education**: Minimum 12th Pass **Joining**: Immediate We are hiring dynamic and...

  • International Voice Process

    5 days ago

    Airoli, Navi Mumbai, Maharashtra, India Hunt Mantra Full time

    **International Voice Process** **Location: Thane, Maharashtra** **Shift Timings**: 6 PM to 3 AM (Fixed Night Shifts) **Off Days: Saturday & Sunday (Fixed Week Off)** **Salary Package: Upto 40,000/- IN HAND** **Benefits**: **-**WORK FROM HOME AFTER 60 DAYS* **-**UNCAPPED INCENTIVES* **-**NO TARGET NO SALES* **-**TRANSPORTATION PROVIDED* **- NO...

  • International Voice Process

    2 weeks ago

    Ghansoli, Navi Mumbai, Maharashtra, India Atreus International Full time

    Job Role : Customer Service Executive Experience : Minimum 1 year international Voice experience mandatory Qualification : HSC/Graduate Shift Timing: AUS Shift 3:30 AM to 12:30 PM OR 4:30 AM to 1:30 PM US Shift 5:30 PM to 5:30 AM OR 6:30 PM to 6:30 AM Working Days : 5 Week Offs : Sat/Sun fixed Location : Ghansoli **Salary**: Up to ₹22,000.00 per...

  • International Voice Process Executive

    14 hours ago

    Airoli, Navi Mumbai, Maharashtra, India Talentum network private limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title:International Voice Process ExecutiveLocation:Airoli, Navi MumbaiSalary:₹20,000 – ₹25,000 per monthExperience:1–5 yearsJob Type:Full-timeJob Description:We are looking for an experienced and customer-focused International Voice Process Executive to handle inbound/outbound calls for international customers. The ideal candidate must have...

  • International Voice Process

    20 hours ago

    Airoli, Navi Mumbai, Maharashtra, India Wipro Full time

    **"URGENT HIRING FOR WIPRO"** - **Customer Service Executive**_ 'International Voice Process - US Healthcare' Shift Window - Night Shift Working Days - 5 Week Offs - Sat-Sun fixed off Location - Airoli Qualification - Graduate / Undergraduate Experience - Freshers / Experienced Salary - 15K Inhand + Night Shift Allowance + Attendance Allowance HR Contact -...

  • International Voice Process

    3 days ago

    Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : International Voice Process Experience : Min 1 year in International Voice Process Location : Navi Mumbai Salary : Upto 35K CTC Shift : Rotational Education : HSC/Graduation Notice : 15 Days Pay: Up to ₹35,000.00 per month Schedule: - Night shift - Rotational shift - US shift **Experience**: - total work: 1 year (required) - International...

  • International Non Voice Process

    20 hours ago

    Airoli, Navi Mumbai, Maharashtra, India HIRD Services Pvt ltd Full time

    International Non Voice Process Job Location: Airoli (Navi Mumbai) WORK FROM OFFICE - **Experience: 0-1 Yrs.**: - Minimum Qualification**:any of them HSC/B Com/ BBA/BA/ BSC**: - **Excellent English communication skills**: - **Good mathematical skills**: - Work in US shift - Flexible to work on 24*7 environment; - Weekends off fixed - Good typing speed...

  • International Voice Process

    2 weeks ago

    Dadar, Mumbai, Maharashtra, India Neosoft Technologies International Full time

    An international ( Uk & US Accent) voice process job is specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how. International **voice process** is a vital component of global customer...

  • Non Voice Process

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Aparna Singh Label Full time

    Customer Support Executive - Non-Voice (Freshers Welcome) International exp 1 year minimum in voice/non voice salary - 21 to 35 5 days working **2 rotational off** **Benefits**: - Performance-based incentives - PF & ESIC coverage - Paid training - Fast career growth in BPO industry - 5 days working week (depending on process) **Location**: Airoli,...

  • International Voice Process

    2 weeks ago

    Navi Mumbai, Maharashtra, India Hunt Mantra Full time

    **International Voice Process** **Location: Thane, Maharashtra** **Shift Timings**: 6 PM to 3 AM (Fixed Night Shifts) **Off Days: Saturday & Sunday (Fixed Week Off)** **Salary Package: Upto 40,000/- IN HAND** **Benefits**: **-**WORK FROM HOME AFTER 60 DAYS* **-**UNCAPPED INCENTIVES* **-**NO TARGET NO SALES* **-**TRANSPORTATION PROVIDED* **- NO...