Customer Success Associate

2 days ago


Dover Terrace Kolkata, India Reliance Nippon Life Insurance Company Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

HIRING ALERT – Reliance Nippon Life Insurance

2nd Floor, Near Ramkrishna Mission, Golpark, Kolkata

Role: Customer Success Associate

Department: Customer Relationship / Client Retention

Job Summary:

Join Reliance Nippon Life Insurance as a Customer Success Associate and be the face of our client experience

Your role is to ensure customer satisfaction, maintain strong relationships, assist with renewals, and support clients with product-related guidance and services.

Key Responsibilities:

Build and nurture customer relationships

Resolve client queries and provide timely assistance

Ensure policy renewals and customer retention

Identify upselling and cross-selling opportunities

Maintain accurate customer interaction records

Eligibility:

HS / Graduate – any discipline

Freshers & experienced candidates welcome

Excellent communication & interpersonal skills

Client-first, target-driven, and proactive approach

Key Skills:

#CustomerSuccess #ClientServicing #RelationshipManagement #CustomerRetention #Upselling #CrossSelling #Communication #Teamwork #ClientSupport #InsuranceJobs #RelianceNipponLife



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