Sales executive

15 hours ago

Nallalam Calicut Kerala, India BRIDGEWAY ATHER Full time ₹ 1,56,000 - ₹ 2,16,000 per year

Primary Roles

  • Assist walk-in customers at Ather Retail Space and ensure best customer experience.
  • Demystify the Ather 450 X scooters, charging solutions and the ownership model by giving detailed product demos and test-rides.
  • Interact with customers to help guide them in their vehicle purchase, asking questions and providing relevant solutions/ answers and walk them through the whole process, from pre-order/ booking to delivery.
  • Support dealer revenue objectives by ensuring that monthly sales targets are met.
  • Ensure a seamless delivery experience to Ather customers.
  • Perform high-quality, professional and knowledgeable presentation and demonstration of Ather vehicles.
  • Executing marketing events to drive more sales while maintaining superior customer experience.

Responsibilities

  • Assist walk-in customers to help guide them in their vehicle purchase, while asking the right questions and listening carefully to ensure best customer experience.
  • Explain the ownership models in detail and act as a consultant to help the customer make the right buying decision.
  • Proactively consult and guide customers to the appropriate next step in the sales process, test ride, vehicle pre-order, finance and lease options, delivery and handover to service.
  • Promote any Ather merchandise and accessories available for customer purchase, explain in detail product features and benefits.
  • Use outstanding communication and listening skills to ensure payment options meet your customers' expectations; close the deal.
  • Help transition customers to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments.
  • Assist in maintenance of inventory display to keep the customer experience as smooth as possible. Ensure time management, opening/ closing SOP's are followed at Ather Experience Centre.
  • Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.

Specialized Knowledge & Skills

  • Graduate in Science/Engineering would be ideal but we are happy to overlook this if you are confident in your know-how of technology.
  • Need to be an automobile/tech enthusiast, and have the passion to learn more about automobiles and what's happening in the automotive/tech world.
  • Must have a valid Two-wheeler license.
  • Good communication skills in English (verbal) is a base requirement and any other regional language will be a definite plus.
  • Knowing the local language is a plus.
  • And most importantly, you need to have a way with people - charm and enthusiasm will take you a long way in this role.

Qualification

Graduation

Experience

Fresher's and Graduates with 1 - 3 years' experience in automotive/ tech retail

Job Types: Full-time, Permanent

Pay: ₹13, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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