CRM Developer

2 weeks ago

Bengaluru Hyderabad Pune, India Zensar Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Designation : CRM developer

Experience : 5+Yrs

Location : Pune,Kolkata,Hyderabad,Chennai,Bangalore(Hybrid)

Were looking for a hands-on Dynamics 365 CRM Developer to help build and enhance a lead management platform using Microsoft Dynamics 365. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in CRM automation, workflow orchestration, BI reporting, and system integration, with a passion for driving business outcomes through intelligent customer engagement.

Key Responsibilities

  • Design and implement lead capture, scoring, routing, and nurturing workflows in Dynamics 365.
  • Configure and customize Dynamics 365 Sales and Marketing modules to align with business processes.
  • Develop automated workflows using Power Automate and Dynamics 365 process flows.
  • Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
  • Ensure data integrity, compliance, and security across the CRM ecosystem.
  • Provide documentation, training, and support to end-users and business teams.
  • Monitor system performance and continuously optimize for scalability and usability. Required Skills & Experience
  • 35+ years of hands-on experience with Microsoft Dynamics 365 CRM (Sales, Marketing, and Customer Insights).
  • Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).
  • Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
  • Proficiency in workflow automation, lead lifecycle management, and data modeling.
  • Familiarity with JavaScript, C#, or TypeScript for CRM customizations.
  • Experience with data migration, ETL, and reporting tools (Power BI, SSRS).
  • Excellent communication skills.
  • Experience supporting and enhancing existing Dynamics 365 CRM solutions
  • Hands-on experience with Power Platform Pipelines and CI/CD
  • Strong knowledge of model-driven app development
  • Proven ability to design, develop, and support enterprise-grade CRM solutions Preferred Qualifications
  • Information Technology or Bsc Computer Science Degree
  • Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.
  • Experience with marketing automation tools Dynamics 365 Marketing.
  • Background in lead generation, sales funnel optimization, or customer journey mapping.
  • Exposure to Agile methodologies and cross-functional collaboration.

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