Digital Transformation Consultant

4 days ago

Chennai, Tamil Nadu, India WNS Global Services Pvt Ltd Full time ₹ 1,20,000 - ₹ 2,60,000 per year

Consultant - Dgtl. Trnf.

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Through continuous interactions with Business Operations teams to understand the existing business processes and Lead Digital Transformations initiatives to the Business Processes in Banking and Financial Services domain using established process optimization techniques like SixSigma and by using most modern technology based Automation Solutions like Modern WorkFlow Management Solutions, RPA, HyperAutomation, use of cognitive and AI solutions etc to maximize the process efficiency at optimum cost in shortest span of time. Act as a bridge between Business Operations Team and the Technical Digital Transformation team. Stakeholder management expected at both internal and at client level. Interact and effectively communicate with both technical and non-technical stakeholders. Create reports and presentations. Participate and assist the Transformation Lead in formation of Digital Transformation Strategies and Bench Marking for the organization as well as for the clients.

Qualifications

Graduate/Masters in any discipline (strong preference with finance background). 10+ years of experience in overall Digital Transformation initiatives. Practical and demonstrated experience in implementation of Digital Transformation initiatives for Business Processes in Banking and Financial Services domain is required. Certification/Exposure in Lean Six Sigma, Expertise in Application Data Analytics, Familiarity to BPM tools, ECM Tools, Case Management and Automated Business Process Workflow Management.Excellent skills to communicate with Technical as well as Non Technical Clients, Very good documentation skills to create customer facing reports. Advanced knowledge of MS-Office. Strong Stakeholder Management skills, Good experience in understanding AS-IS process flows and demonstrated experience in leading initiatives in indentifying and implementing Digital Transformation and Process Re-engineering opportunities to optimize the process efficiency. Excellent exposure is required in Modern Digital Transformation Solutions like Modern WorkFlow Management Solutions, RPA, Use of AI. Excellent interpersonal skills are required

Experience LevelSenior Level

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