Operations Head

1 week ago

Ahmedabad, Gujarat, India Refuge Event Management Co. Pvt. Ltd Full time ₹ 14,40,000 - ₹ 24,00,000 per year

Position Overview

Operations manager will be responsible for the successful execution of events. The ideal candidate will have experience of managing all aspects of event, production, including venue selection, vendor management, budgeting, and on-site logistics. He or she will be a master of multitasking, with the ability to think on their feet and solve problems quickly. Most importantly, they will have a passion for event planning and a commitment to delivering an exceptional experience for our guests

Key Responsibilities

Client & Stakeholder Management

  • Act as the primary point of contact for all event-related inquiries
  • Manage client expectations and maintain strong relationships

Event Planning & Operations

  • Oversee end-to-end event operations including presentation, venue finalization, vendor coordination, logistics, budgeting, and execution
  • Create detailed project timelines and day-of schedules
  • Ensure events align with company objectives through cross-department coordination

Team Management

  • Lead and supervise event staff, contractors, and volunteers
  • Delegate tasks and ensure proper training on setup, breakdown, safety, and service standards

Vendor & Contract Management

  • Negotiate contracts to secure best rates and terms
  • Build and maintain strong relationships with venues, vendors, and industry partners

Quality Control & Issue Resolution

  • Troubleshoot issues before, during, and after events
  • Collect client feedback and testimonials

Post-Event & Continuous Improvement

  • Prepare post-event reports highlighting successes and improvement areas
  • Identify new opportunities and stay updated on industry trends

Qualifications & Requirements

  • Experience:

· 8–12 years of experience in event planning and production

· Proven track record of successful event execution from start to finish

  • Skills:

· Strong project management skills with ability to handle multiple events simultaneously, Excellent communication, negotiation, and interpersonal skills

· Creative problem-solving ability Highly organized and detail oriented.

  • Education:

· Bachelor's degree or a master's degree in event management, hospitality, business administration, or related field. (preferred but not required).

Job Type: Full-time

Pay: ₹500, ₹1,200,000.00 per month

Work Location: In person

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