Executive Assistant Manager

3 days ago

Chennai, Tamil Nadu, India Sterling Holiday Resorts Limited Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Executive Assistant Manager (EAM)

Location: Across Sterling Resorts in India

Company Description

Sterling Holiday Resorts Limited is one of India's fastest-growing experiential hospitality brands, with a network of 60+ resorts spanning 53 stunning destinations. From the serene hills of Ooty to the vibrant beaches of Goa, Sterling creates immersive travel experiences rooted in exceptional service and Indian hospitality values. Backed by Fairfax Financial Holdings and Thomas Cook (India) Ltd., the brand blends global practices with a commitment to nurturing innovation, leadership, and diversity. Sterling supports career growth with structured programs for aspiring hospitality professionals and offers opportunities across a range of roles in resort management and guest services. Joining Sterling means becoming part of a trusted brand that celebrates learning, inclusion, and a passion for creating memorable experiences.

Are you ready to take the next leap in your hospitality career? Here's your chance to join one of India's leading resort brands as an 
Executive Assistant Manager (EAM)
 — a role designed to groom future Resort Managers

At Sterling, we believe in growing our leaders. As an EAM, you will undergo a structured 18-month leadership development journey that prepares you to 
independently lead a Sterling resort
 as a 
Resort Manager – if you have the potential we have the pathway
.

What You'll Do?

As the Executive Assistant Manager
, you will:

  • Drive 
    operational excellence
     across Rooms Division / Food and Beverage, ensuring seamless guest experiences.
  • Partner with the 
    General Manager
     to achieve financial goals, optimize resources, and boost profitability.
  • Lead and mentor cross-functional teams, fostering a culture of engagement and service excellence.
  • Champion 
    guest satisfaction
     by elevating service standards and driving NPS outcomes.
  • Ensure 
    audit readiness, compliance
    , and adherence to brand standards.
  • Oversee 
    events, functions, and conferences
     with precision and creativity.
  • Innovate to deliver memorable guest experiences and continuously enhance operational performance.

Who You Are?

  • Currently serving as a 
    Head of Department
     in Rooms Division / Food and Beverage operations.
  • Hold a 
    Bachelor's degree
     in Hospitality Management, Business Administration, or a related field.
  • Have a 
    performance rating of 4 or above
     in your current role.
  • Possess strong financial acumen, leadership capability, and a passion for delivering world-class guest experiences.
  • Thrive in dynamic environments and are eager to take ownership of a resort in the near future.

Why Join Sterling?

  • Career Fast Track:
     18 months you have opportunity to become a Resort Manager and lead a prestigious Sterling Unit.
  • Learning Culture:
     Be part of a brand that invests in leadership development and internal growth.
  • Empowered Leadership:
     Experience autonomy, recognition, and the joy of creating memorable holidays.
  • Brand Legacy:
     Join one of India's most trusted hospitality names, known for service excellence and innovation.

Ready to Lead the Sterling Way?

If you have the passion, the drive, and the leadership DNA — we're ready to help you shine.

Apply now and take your next step toward becoming a Sterling Resort Manager.

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