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Delivery Manager
2 weeks ago
The role is responsible for the development, project leadership, quality, and timely delivery of the project. Client based projects, client liaison, pre-sales, and cross-functional development will fall within the ambit of responsibilities. Along with that fixing reliability issues, tracking service metrics, managing budgets, and leading the delivery team.
Key Responsibilities :
- Identify key business objectives and provide solution recommendations while performing business proves and management consulting analysis.
- Manage scope of projects from inception to closure.
- Define, develop, and manage implementation schedules and project budgets.
- Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks.
- Ensure project consultants are delivering to configuration, development, and methodology standards.
- Responsible for managing the business unit as a profit centre.
- Identify potential sales opportunities for the sales team.
- Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition.
- Ensure delivery processes are efficient and cost effective.
- Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
- Support in hiring of new talent.
- Discussions related to retention of team member whenever required.
- Manage the performance of team member and participate in Performance discussion.
Competencies:
Functional Competencies :
- Business Direction and Strategy: Strategic Thinking, Business Acumen and Commercial Thinking, Effective Decision Making, Systems Thinking and Negotiation and Influence
- Business Development: Knowledge Generation, Knowledge Facilitation, Orange Mantra Representation
- Business Management: Results Focused, Project Management, Partnership Management, Risk Management, Resource Management, Communication, Digital Awareness and Literacy, Change Management
Technical Competences :
- 15+ years of extensive background in development and delivering complex projects throughout the lifecycle.
- Project planning and progress monitoring, including budget control and milestone control.
- Excellent client-facing and internal communication skills.
- Worked in an agile environment.
- Proven experience with SDLC and Architecture.
- Understanding and experience of the latest and upcoming technology developments.
- Creative problem solver, able to build contingency plans and handle stressful situation with professionalism.
