
rta
3 days ago
- Monitor real-time call center operations using Genesis and Avaya.
- Ensure adherence to SLAs and KPIs to maintain service excellence.
- Manage agent schedules, break times, and shift adherence efficiently.
- Make real-time adjustments to optimize resource allocation.
- Generate and analyze performance reports to provide actionable insights.
- Collaborate with team leaders and managers to enhance operational efficiency.
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WFM( RTA )Analyst/RTA Scheduling
2 days ago
Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole : WFM RTA / RTA schedulingjob location: mumbaishift: night shiftwork mode: work from officenotice period : immediate to 15 days(Preferred candidate from BPO & IT company )Role & responsibilities :(2+ years of RTA Experience with hands-on experience of IEX or CXOne.) • Oversee all real-time WFM activities to ensure operational and client goals are...
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Looking For an RTA Operations Specialist
4 days ago
Mumbai, Maharashtra, India Nuvama Wealth Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a detail-oriented and process-driven professional to manage end-to-end RTA operations. Responsible for overseeing investor transactions, maintaining accurate data, complying with SEBI/AMFI guidelines, and supporting all regulatory reporting requirements. The role calls for sharp analytical skills, accuracy, and the ability to work...
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Senior RTA Operations Manager
12 hours ago
Mumbai, Maharashtra, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 18,00,000Key Leadership RoleWe are seeking a highly skilled and experienced professional to fill the position of Senior RTA Operations Manager. This is a key leadership role that requires exceptional interpersonal skills, ability to handle a team, and strong technical expertise.Able to manage timelines and SLAs for RTA activities as per SEBI's master...
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wfm rta
4 days ago
Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob descriptionWe have a vacancy with below details,Role : WFM RTAExperience -2-4Notice Period : Immediate JoinersInterview Mode : virtualWork Mode :WF0shift time :5.30 pm to 2.30 amRole & responsibilities2+ years of RTA Experience with hands-on experience of IEX and CXOne.• Oversee all real-time WFM activities to ensure operational and client goals are...
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Lead RTA
3 days ago
Navi Mumbai, Maharashtra, India Aseup Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per yearReal Time Analyst RTA -WFMEnsuring real time Queues monitoringReal time Shrinkage TrackingReal time Service level Monitoring & Reporting for each intervalBusiness agreed reports interval wise APR- Break Schedules- Login Issues & Monitoring Required Candidate profileLine Adherence mandatory
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rta - wfm
4 days ago
Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilities2+ years of RTA Experience with hands-on experience of IEX and CXOne.• Oversee all real-time WFM activities to ensure operational and client goals are met• Implement analysis and reporting via WFM tools available• Prepare daily/weekly/monthly reports and distribute them to the leadership and Senior Management Team.• Analyze...
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Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full timeJob DescriptionManagerRTA OperationsWe are hiring for one of our Client who is in to Mutual Fund Industry and looking for a Manager RTA Operations ,10+ Years experience-Mutual Fund Company- Responsible for RTA Operations, Brokerage process, Regulatory MIS , Special product , tie up Channel Partner /RIAs , NFI activities , Filing FATCA and STR etc.-...
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Opening For WFM/RTA
4 days ago
Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year2+ years of RTA Experience with hands-on experience of IEX and CXOne.• Oversee all real-time WFM activities to ensure operational and client goals are met• Implement analysis and reporting via WFM tools available• Prepare daily/weekly/monthly reports and distribute them to the leadership and Senior Management Team.• Analyze past volume and staffing...
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RTA _ Customer Service _ Inbound
4 days ago
Navi Mumbai, Maharashtra, India Hexaware Technologies Full time US$ 50,000 - US$ 1,00,000 per yearReal Time Analyst RTA -WFMSpecific Duties:Ensuring real time Queues monitoring.Real time Shrinkage TrackingReal time Service level Monitoring & Reporting for each intervalBusiness agreed reports interval wise APR- Break Schedules- Login Issues & MonitoringExperienceAt least >1 Year Experience in International Call center monitoring - InboundAt least 2> Years...
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Admin Head Mutual Fund Operations
4 days ago
Mumbai, Maharashtra, India Hitesh Ramesh Thakkar Full time ₹ 6,00,000 - ₹ 12,00,000 per yearSeeking a detail-oriented Admin Head to manage mutual fund transactions, ensure regulatory compliance, and support investors and teams. Must coordinate with AMCs, RTAs, sales, and stakeholders, with strong operational and organizational skills.Sales incentivesPerformance bonus