General Manager

1 day ago


Gurgaon Kty Haryana India XpertReach Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Overview: The Channel L&D Head for bank Bancassurance will be responsible for strategizing,designing, and executing training initiatives aligned with business goals and the bankpartnership. This role focuses on building skillsets of the sales forces across hierarchies in the channel, enhancing productivity, ensuring retention, promoting technology adoption along withdeveloping a robust training team. Strategic Planning & Alignment: • Develop and implement a comprehensive L&D strategy tailored to the bankBancassurance channel, ensuring alignment with organizational objectives and the bankpartnership. • Collaborate with senior leadership to identify training needs across various levels—frontline staff, supervisors, and bank bankers. • Design training roadmaps that address identified needs, focusing on enhancing saleseffectiveness and customer engagement. Training Design & Delivery: • Oversee the creation of customized training modules, incorporating blended learningapproaches (classroom, e -learning, on -the -job training). • Ensure training content is up -to -date, relevant, and compliant with regulatory standards. • Implement programs aimed at improving new joiner productivity and reducing time -toperformance. Team Leadership & Development: • Lead, mentor, and develop a team of RTH/RTMs & trainers, fostering a culture ofcontinuous learning and high performance. • Conduct regular performance reviews, providing feedback and identifying opportunitiesfor professional growth. • Promote knowledge sharing and best practices within the training team. Technology & Innovation: • Drive the adoption of digital learning platforms and tools to enhance training accessibilityand effectiveness. • Stay abreast of emerging L&D technologies and methodologies, integrating innovativesolutions into the training framework. • Leverage data analytics to measure training impact and inform continuous improvement. Stakeholder Engagement: • Build and maintain strong relationships with bank stakeholders, ensuring traininginitiatives support joint business objectives. • Collaborate with cross -functional teams to integrate training efforts with broaderorganizational strategies. • Represent the L&D function in meetings with internal and external partners, articulatingthe value and impact of training programs.Requirements Desired qualifications and experience • Bachelor's degree in Business, HR, or related field; MBA or equivalent preferred. • Preferably years of experience within the financial services and insurance sectorSkills/Knowledge: • Professional certifications in Training & Development are advantageous. • Proven track record in leading L&D functions within the Life Insurance industry,specifically in Bancassurance channels. • Strong understanding of sales processes, customer engagement strategies, and regulatoryrequirements in the insurance sector. • Excellent leadership, communication, and interpersonal skills. • Proficiency in leveraging technology for training delivery and management



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