Sales Operations Lead

7 days ago

Pune, Maharashtra, India Simplify Healthcare Full time

Sales Operations Lead

Key Responsibilities:

  • Design, implement, and optimize scalable sales processes and operational frameworks aligned with business goals
  • Define and track key performance indicators (KPIs), and ensure accurate sales reporting, forecasting, and budgeting
  • Own CRM strategy and hygiene (e.g., Salesforce, HubSpot), ensuring data accuracy and process alignment across GTM teams
  • Drive pipeline and forecast management cadence, providing clear visibility to Sales and Executive leadership
  • Collaborate with Sales Leadership to define compensation structures and quota setting
  • Partner with Marketing and Product teams to enhance lead-to-close conversion metrics and feedback loops
  • Deliver strategic insights, dashboards, and recommendations to leadership for data-driven decision-making
  • Conduct regular business reviews with senior stakeholders to highlight performance, risks, and opportunities
  • Continuously identify process gaps and lead initiatives to improve operational efficiency across the sales cycle

Ideal Candidate Profile:

  • 7-12 years of experience in Sales Operations roles within mid-size or high-growth IT or SaaS organizations
  • Strong track record in setting up or scaling sales processes, performance frameworks, and CRM systems
  • Expertise in at least one leading CRM system (e.g., Salesforce, HubSpot) with a strong understanding of pipeline, forecasting, and budgeting processes
  • Proven experience working with GTM teams to drive best practices and operational alignment
  • Strong analytical skills with a data-first approach to process and decision-making
  • Excellent verbal and written communication skills; ability to influence senior stakeholders
  • Comfortable working in a matrix reporting structure with both GTM and Finance stakeholders
  • Based in Pune with the ability to operate in a hybrid work environment

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