front office associate

23 hours ago


Mangalore, Karnataka, India Hotel The Sea View Full time ₹ 1,56,000 - ₹ 1,92,000 per year

Front Office Associate – Key Responsibilities

  • Guest Services
  • Welcome and greet guests warmly upon arrival.
  • Assist with check-in and check-out procedures efficiently.
  • Handle guest queries, requests, and complaints with professionalism.
  • Provide information about hotel facilities, services, and local attractions.
  • Reservations & Check-in
  • Manage room reservations and cancellations in the PMS (Property Management System).
  • Confirm guest details, assign rooms, and issue room keys.
  • Ensure accurate billing and maintain records for all reservations.
  • Communication
  • Answer phone calls, emails, and messages promptly and courteously.
  • Coordinate with other departments (Housekeeping, F&B, Security, Maintenance) for guest needs.
  • Maintain smooth communication between management and guests.

Job Type: Full-time

Pay: ₹13, ₹16,000.00 per month

Benefits:

  • Food provided

Work Location: In person



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