
Steward
1 week ago
Job Summary:
The F&B Steward is responsible for supervising and coordinating the activities of service staff in a restaurant or banquet setting. The role ensures high standards of guest service, manages daily operations efficiently, and supports training and performance of service personnel. The Captain/ Steward acts as the point of contact between the guests and the service team.
Key Responsibilities:
- Supervise and guide waiters, stewards, and other service staff during shifts.
- Ensure smooth service operations and adherence to service standards.
- Welcome and seat guests, assist in taking orders, and ensure timely food and beverage delivery.
- Handle guest queries and resolve complaints professionally.
- Monitor table settings, cleanliness, and overall ambiance of the dining area.
- Coordinate with the kitchen and bar to ensure accuracy and quality of orders.
- Assist in briefing the team before each shift and assign duties.
- Maintain stock levels of service items like cutlery, crockery, and condiments.
- Train and mentor junior service staff.
- Ensure compliance with hygiene and safety standards.
- Prepare daily shift reports and communicate key issues to management.
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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