CRM Executive

2 days ago


Delhi, Delhi, India Dewan Radios Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities:

Building and maintaining profitable relationships with key customers.

  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase

sales.

  • Meeting with managers in the organisation to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly

Preferred candidate profile:

A bachelors degree.

  • A minimum of 1 year experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction

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