
Senior Coordinator
4 days ago
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Designation: Senior Coordinator - Operations
Function: Operations
Location: Turbhe, Navi Mumbai
Key Responsibilities:- Coordinate with subject entity/client to get the required documents for report preparation
- Coordinate with business partners
- Ensure timely and accurate updates on D&B's online CRM tools
- Checking documents which are received from corporates / business partners and processing further
- External coordination with corporate clients for faster closures
- Engagement with clients for any kind of intervention for faster closure of the project
- Weekly MIS preparation, sharing with client and connecting with them to discuss the progress of projects
- Internal team coordination with analyst team
- Ensuring the customers' expectations are met by delivering the mandates/projects withing the SLA
- Coordinate with sales and clients for ensuring smooth delivery of project/mandate
- Facilitate weekly or fortnight client and sales calls to discuss non-moving inventory and update them with the progress of the project
- Any graduate with minimum 3 to 4 years of relevant experience
- Excellent communication skills
Excellent MS Excel skills
Customer centric approach, client servicing experience to support
- External communication and coordination
- Ability to work under high pressure environments
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