
cse/sr. cse
2 days ago
Company Description
Medusind is a leading medical and dental billing and revenue cycle management company dedicated to helping organizations maximize revenue and reduce operating costs. With over 3,000 employees and multiple U.S. and India locations, our team brings deep expertise through dedicated services and transparent data tracking. Utilizing cutting-edge technology, such as MedClarity PM and PracticeGenie EMR, we improve the efficiency and profitability of various healthcare providers. Our commitment to client satisfaction, forward-thinking approach, and ISO 27001 certification ensure we deliver effective solutions while staying updated with industry changes.
Role Description
This is a full-time, on-site role located in Ahmedabad for a CSE/SR. CSE at Medusind. The CSE/SR. CSE will be responsible for managing and resolving client queries, performing quality assurance checks, and ensuring high levels of client satisfaction. Key tasks include coordinating with various teams to provide seamless solutions, conducting regular follow-ups with clients, and utilizing Medusind's technology solutions to support client needs.
Qualifications
- Client Service Management and Problem-solving skills
- Technical Skills in medical and dental billing and coding
- Quality Assurance and Compliance skills
- Proficiency in Medusind's technology solutions like MedClarity PM and PracticeGenie EMR
- Excellent communication and coordination skills
- Attention to detail and the ability to work independently
- Experience in a healthcare or revenue cycle management setting is a plus
- Bachelor's degree in a related field or equivalent work experience
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