Customer Service Representative
14 hours ago
We are looking for a detail -oriented and customer -focused Customer Service Representative to join our financial services team. The primary responsibility of this role is to assist potential clients via phone and online channels by pre -qualifying them for loans. You will play a key role in guiding applicants through the process and ensuring a seamless customer experience. Key Responsibilities: Customer Engagement: ● Manage high -volume inbound and outbound calls in a professional and courteous manner. ● Educate potential customers on loan products, eligibility, and the application process. ● Build strong rapport and trust with customers. Loan Pre -qualification: ● Collect and verify applicant information (e.g., income, employment status). ● Use internal systems to assess preliminary eligibility. ● Communicate pre -qualification results and next steps clearly. Compliance and Documentation: ● Follow all company policies and regulatory guidelines. ● Maintain confidentiality of customer data. ● Log all interactions and updates accurately in the CRM system. Support and Escalation: ● Address queries related to loan terms and repayment options. ● Escalate or transfer customers to the relevant departments when required. Performance Goals: ● Meet or exceed KPIs related to call volume, qualification rates, and customer satisfaction. Requirements Candidate Requirements: Education: ● High school diploma or equivalent required. ● Degree in Finance, Business, or related field is a plus. Skills and Competencies: ● Excellent verbal and written communication skills. ● Strong interpersonal and customer -handling skills. ● Basic understanding of financial services and loan concepts. ● Proficiency in CRM tools and MS Office applications. Experience: ● 1 -4 years of experience in BPO, customer service, or a financial services environment. ● Prior experience with U.S. -based customers is a plus. Additional Requirements: ● Detail -oriented and organized. ● Comfortable working in a fast -paced, high -volume setting. ● Flexibility to work evening shifts and occasional weekends.Benefits Benefits: ● Competitive salary (25,000 -35,000) and performance -based incentives. ● On -the -job training and continuous learning opportunities. ● Opportunity to grow within the financial services domain.
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Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India Quick customer electronic service Full timeIm looking customer support excutive, 8904309332, near Hormavu signal banglore 560043 **Job Types**: Full-time, Part-time Pay: From ₹9,000.00 per month **Benefits**: - Cell phone reimbursement Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus **Language**: - English (preferred) - Hindi (preferred) Work Location: In person
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Customer Service Executive
2 weeks ago
Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full timeHi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...
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Customer Service Representative
7 days ago
India Magnum Group Full timeJob Description Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with a workforce of over 2000. Specializing in BPO-BPM services, Contact Centers, HRO, IT solutions, Utility & Security Management, and Operations & Maintenance, Magnum Group has a strong presence...
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Customer Service Representative
4 days ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
3 weeks ago
Bangalore, Karnataka, India Gain.pro Full timeWho are we is on a mission to serve everyone who wants to find understand and track the companies that matter to them Our platform empowers investors advisors and C-suite executives with the deepest private market insights combining human curation with GenAI for faster data-driven decisions We serve 100 of MBB Big-Four advisories clients representing over 1...
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Customer Service Representative
3 weeks ago
Delhi, India Piezel LLC Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day...
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Customer Service Representative
4 days ago
bangalore, India Sphere Global Business Services Full timeThe Customer Service Representative will be responsible for delivering exceptional customer support by managing inquiries with professionalism, accuracy, and empathy. The role involves addressing and resolving customer concerns promptly, maintaining detailed documentation of interactions, and collaborating with internal teams to ensure a seamless customer...
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Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India Mouser Electronics Full timeProvides optimal customer experience, exhibiting Mouser values to each customer. - Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services. - Determines customer expectations and provides options to meet...
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Customer Service Representative
3 days ago
Bengaluru, Karnataka, India TE Connectivity Full timeTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Representative
4 weeks ago
Gurugram, Gurugram, India Nu Republic Full timeJob Description Company Description Nu Republic is on a mission to transform the wear-tech world by fusing fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions designed to complement both style and lifestyle. Step into the #NuCodeOfCool with OG...
