Soft Services Executive

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning.Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.Schedule weekly vendor meetings to discuss on daily issues if any.Maintaining / preparing monthly attendance summary record for salary.Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.Developing and mentoring new and subordinate vendor staffAssisting in improving and monitoring procedures to ensure the cost-effective and efficient services.Assisting in preparing and developing the documentation of standard policies and proceduresPlans, schedules, inspect and assigns work to subordinate supervisors and/or teams.Manage landscaping and gardening.Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.Prepare and implement various checklists, at the frequency instructed in the suggested formats.Ensure the housekeeping staff is well groomed.Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.Take feedback - customer needs assessment and evaluation of customer satisfaction levels.Location: On-site –ChandigarhScheduled Weekly Hours:0If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.