Telecaller

2 weeks ago

Gurgaon, Haryana, India Usma Solutions Pvt. Ltd. Aarav Tender Consultant Private Limited Full time ₹ 1,68,000 - ₹ 2,40,000 per year

Key Responsibilities:

  • Contact existing and potential customers via phone calls, emails, and WhatsApp to promote products and services available on the GeM (Government e-Marketplace) portal.
  • Assist customers by providing detailed information about GeM services, registration process, bidding, tender submission procedures, and related benefits.
  • Target clients for new subscriptions and generate sales.
  • Perform regular follow-ups with customers to convert leads into successful sales.
  • Understand client requirements and guide them towards suitable services.
  • Provide consultancy for GeM portal registration, bidding, tender submissions, and associated services.
  • Maintain accurate records of client interactions, follow-ups, and sales conversions in the CRM system.
  • Actively search for new leads and make proactive efforts to achieve sales targets.
  • Coordinate with internal teams for documentation, registration, bidding support, and timely service delivery.
  • Resolve client queries and provide appropriate guidance and solutions.
  • Stay updated with the latest rules, policies, and tender processes on the GeM portal.
  • Prepare and submit daily, weekly, and monthly sales reports to the management.

Qualifications and Required Skills:

  • Bachelor's degree in any field.
  • Minimum 1-2 years of experience in Tele Sales, Inside Sales, or Business Development (Experience in Tendering or GeM Portal services will be an added advantage).
  • Familiarity with Government e-Marketplace (GeM) Portal will be preferred.
  • Excellent verbal communication skills in Gujarati, Hindi, and English.
  • Proficiency in CRM software and MS Office (Excel, Word).
  • Strong convincing skills and ability to handle clients effectively.
  • Self-motivated, target-oriented, and results-driven approach.
  • Ability to work efficiently under pressure and meet deadlines.

Additional Information:

  • Primarily office-based role with occasional client meetings in the field if required.
  • Attractive incentives and bonuses will be provided based on sales performance.
  • Complete training will be provided on GeM portal services and products.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹20,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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