Telecaller
1 day ago
Role Description
This is an on-site, full-time role for a Telecaller at Skinzest, based in Gurugram. The Telecaller will engage with potential and existing clients via calls, provide information about the clinic's services, and address inquiries efficiently. Key responsibilities include scheduling appointments, maintaining customer records, and following up with clients. The role also involves promoting services, ensuring a high standard of customer service, and achieving set targets.
Qualifications
- Strong verbal communication and interpersonal skills
- Customer service capabilities, including actively listening to and addressing client needs
- Ability to handle multiple tasks and maintain attention to detail
- Effective phone etiquette and ability to remain professional
- Basic knowledge of skincare treatments and laser technology is an advantage
- Proficiency in using computer applications such as MS Office and CRM tools
- Fluency in English and Hindi; additional regional languages are a plus
- Prior experience in a similar role in the healthcare industry is preferred
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